Lift Operations Manager - FT - YR (10 month) - Kirkwood, CA
Vail Resorts - Kirkwood, CA

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Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at Beaver Creek (or Rock Resorts, Vail Mountain, etc.) /Vail Resorts is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.

The Lift Operations Manager will manage the performance of a team of Lift Attendants, Operators, Leads and Supervisors to provide friendly, courteous and helpful guest service. The Lift Operations Manager will maintain guest service standards, compliance with the State of California Department of Industrial Relations Divisions of Occupational Safety and Health and United States Forest Service Standards and operational efficiency as well as modeling positive guest service at all times. The Lift Operations Manager will train and coach team members and work cooperatively with peers, managers and interdepartmental contacts. He or she will manage and develop employee discipline, all employee hiring, employee incentives and development and conducting of training for the department. He or she will manage the timely completion of training and development documentation for the department, attend required management skills classes, and be a contributing and accountable member of the management team. The Lift Operations Manager will oversee the departments Time and Labor reports, scheduling, and timely documentation completion. He or she will be responsible for attending all company management and organization meetings. The Lift Operations Manager will be financially responsible of the Winter Lift Operation and Summer Lift Operations revenue budget plans with the intention of meeting or exceeding budgetary guidelines. He or she will work with Ski Patrol to oversee the development, training and execution of the lift evacuation plans. Safety concerns must be aggressively managed for both internal and external guests and employees.

  • The understanding of the lift maintenance, lift operations, and the rules and codes of authorities with jurisdiction.
  • Demonstrated management experience.
  • Able to stand for long periods of time.
  • Albe to read, write and speak english fluently.
  • Able to lift 50 pounds or more.
  • Able to adhere to early morning start times and work weekends and holidays.
  • Intermediate skier or snowboarder ability.
  • Exceptional guest service experience.

Preferred skills:
  • Experience working in a winter environment.

Have fun. Serve Others. Do Right. Drive Values. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an Experience of a Lifetime to our stakeholders.

Vail Resorts is an Equal Opportunity Employer

About this company
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Vail Resorts hopes the ski vacation business is all uphill. One of North America's leading ski resort operators, Vail Resorts operates...