Houseperson is responsible for: ensuring the cleanliness of guest floor corridors, foyers, stairwells, and public areas; assisting housekeepers in maintaining IHR's high standards of quality; stocking linen closets with amenities and supplies; and emptying housekeeping carts. This position requires the ability to lift, bend, move heavy equipment and remain on one's feet for extended periods of time.
Interstate is an EEO/AA/M/F/D/V employer.
Schedule employees' weekly and housekeeping assignments daily and call employees in as needed to ensure proper staffing and completion of work. Maintain and control supply and linen inventories; issue and receive guest and cleaning supplies to ensure appropriate levels are maintained and control costs. Respond to all incoming calls and handle guest requests, issues and complaints to provide quality service and ensure guest satisfaction. Maintain daily payroll data and formulate weekly/biweekly payroll in prescribed manner. Maintain cleanliness of main linen room and offices. Perform basic clerical assignments.
The landmark Westin Bonaventure Hotel & Suites is conveniently located in the center of the downtown financial district, amid Los Angeles' cultural and shopping venues. Known as a city-within-a-city, our striking design includes a soaring atrium that houses 42 restaurants, shops, and boutiques. Our rooftop steakhouse, L.A Prime, boasts the best cityview of Los Angeles, as does the revolving cocktail lounge, BonaVista. As L.A.'s largest convention hotel, we are committed to business travelers' needs, offering a business center, 24-hour room service, laundry/valet, and the WestinWORKOUTr Powered by Reebok Gym. We offer a prime location for business and leisure travelers alike, just down the street from the Los Angeles Convention Center and Staples Center, minutes away from Universal Studios, Dodgers' Stadium, Hollywood, Beverly Hills, Disneyland, and area beaches.
Division : Housekeeper
Facility : Westin Bonaventure Los Angeles, CA
Category : Hospitality
Interstate Hotels & Resorts - 22 months ago
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