Loan Assistant-Charlotte
Bank of the Ozarks - Charlotte, NC

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Job Purpose and Scope:

This position provides administrative and clerical support to the Lending department.

Essential Job Functions:

  • Serve as first point of contact for all internal and external calls to the department.

  • Coordinate with lenders all applications received via fax and electronic submission.

  • Handle dealer applications and manage the funding process.

  • Produce reports, including monthly usage reports, multiple reports documenting daily, weekly, and monthly results, and credit reports as needed.

  • Prepare and mail Adverse Action Notices to declined applicants as required by law.

  • Assemble loan files for Credit Administration/Loan Review.

  • Document and request monthly disbursement of dealer reserve accounts.

  • Reconcile monthly reports to lenders’ monthly application/funding results.

  • Serve as liaison to ensure the bank is meeting the customers’ needs and to maximize the customer/bank relationship.

  • Maintain good punctuality and attendance to work.

  • Marginal Job Duties:

  • Become familiar with bank products and services to have the ability to cross sell.

  • Provide back up support as needed for commercial lending.

  • Knowledge, Skills & Abilities:

  • Excellent computer Skills including Microsoft office

  • Good verbal and written communication skills

  • Ability to handle multiple tasks

  • Ability to perform under general supervision

  • Strong organizational skills

  • Knowledge of basic elements required to close a loan

  • Problem solving ability

  • Ability to provide exceptional customer service

  • Ability to succeed in a team environment

  • Equipment Used in Job Performance/Working Environment:

  • Computer

  • Calculator/amortization programs

  • Photocopy machine

  • Facsimile

  • Telephone

  • Major Job Demands (Physical/Mental):

  • Ability to produce high volume and credible work in a high pressure environment

  • Ability to produce time sensitive work, consistently meeting deadlines

  • Successfully managing multiple priorities

  • Decision making

  • Position Requirements

    Basic Qualifications:

  • High school diploma or equivalent

  • 1 year experience with computers, including experience with Microsoft Word and Excel

  • Minimum one (1) year administrative/clerical experience

  • About this company
    46 reviews
    Bank of the Ozarks, Inc. is a bank holding company. The Company wholly owns a state chartered subsidiary bank, Bank of the Ozarks (the...