Supervisor Medical Support Supervisor/Clinic Administrator
FLSA Status Non-exempt
Purpose of Job
Improve the overall health of the communities we serve by managing patient care at assigned medical clinic by performing the following duties:
Essential Duties and Responsibilities
- Greets variety of patients and escorts to exam room; informs patient of time delays throughout visit.
- Prepares patients for provider; anticipates needs of provider to maintain efficient patient flow.
- Performs phlebotomy and laboratory procedures as directed by provider.
- Performs and documents injections and immunizations.
- Ensures exam rooms are clean, stocked, and ready for patients.
- Cleans, prepares, and sterilizes instruments.
- Assists provider with procedures and exams.
- Assists with patient education.
- Obtains prescription refills under the direction and authorization of provider.
- Manages appropriate patient referrals and required documentation.
- Observes and follows required safety protocols, including handling and disposal of sharps, use of personal protective equipment, exposure to blood borne pathogens, and general safety of employees and patients.
- Assists in other areas as needed, including answering telephones, scheduling patients, and supporting care team member
Performs other duties as assigned.
Experience: Previous experience in a community health clinic preferred. Experience with electronic health records preferred.
Education: Completion of American Academy of Medical Assistants (AAMA) accredited medical assisting program. AAMA Certification required. Washington locations must also have a Medical Assistant – Certification credential issued by Washington State Department of Health.
Other Skills: Excellent customer service, oral and written communications skills required. Compassion for patients required. Must be able to work well in team environment. Ability to multi-task in fast-paced work environment, with ability to anticipate future needs. Basic computer user skills required. Medical terminology and accurate spelling ability required. CPR/AED certified for a Health Care Provider.
Medical Assistants are required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time, as well as reach with hands and arms. Climbing or balancing occurs less than one-third of the time; while stooping, kneeling or crouching occurs between one-third and two-thirds of the day. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 pounds. Rarely is there a need to lift more than 26 pounds.