Logistics Coordinator - Charlotte
XPO Logistics, Inc. 154 reviews - Charlotte, NC

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Make your move.

XPO Logistics (NYSE: XPO) is one of the fastest-growing companies in the transportation logistics business, and a Top 25 Freight Brokerage Firm. We're creating jobs at record speed - and we're bringing a lot of qualified people on board. In the past year alone, we added more than 20 locations to grow our three businesses: freight brokerage, expedited transportation and freight forwarding.

At XPO, we don't own trucks, ships or planes, but we're in the middle of the action: connecting shippers who have loads to move with the best carriers for those loads. It's fast-paced, competitive work. We want people on our team who are confident and driven to win -- people who are excited to help build our growth. We've created inspiring workspaces that are charged with adrenaline, where a big effort can pay off in a big way. And you'll do it with our support: we'll give you training and technology and a strong team to work with.

This is your chance to achieve more with a company that's driving toward becoming a multi-billion dollar business in the next few years. It's your move.

This position is responsible for providing logistics support to the NAT-Brokerage operations, to include order entry, routing and dispatching, and/or traffic coordination (details below).

  • Enter loads from customer tenders into the company's IT system
  • Schedule and/or reschedule delivery appointments for all loads
  • Maintain customer profile information within the company's database
  • Accept or decline loads based on direction from account managers
  • Validate all load data prior to marking load as delivered (for accounting purposes)
  • Dispatch drivers to shippers in accordance with established procedures
  • Communicate with drivers and shipping personnel to ensure trucks are properly loaded
  • Provide detailed directions and instructions to properly route drivers
  • Update account managers on problem loads, and the actions that will or have been taken
  • Monitor daily pick-ups and deliveries
  • Verify that loads have arrived on time and in good condition
  • Verify that loads scheduled for pick-up the prior day have been picked up
  • Reschedule pick-up and/or delivery appointments as assigned
  • Update receivers and customers on the status of loads
  • Take check calls from drivers, to ensure that loads will arrive on time
  • Investigate product overage, shortage and damage, and complete the appropriate documentation
  • Other duties as required and assigned
  • High school diploma or GED (General Education Diploma) equivalency
  • Minimum six months to one year of related experience and/or training
  • A general understanding or knowledge of the transportation industry
  • An ability to write routine reports and correspondence
  • An ability to apply common sense to resolve issues and complete tasks effectively
  • An ability to carry out instructions furnished in written, oral or diagram form

About this company
154 reviews
Think big and act fast – that’s XPO. XPO Logistics, Inc. (NYSE: XPO) is a passionate provider of transportation logistics...