The Logistics Coordinator provides overall direction and supervision throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.
Essential Duties & Responsibilities:
Maintains positive and encouraging working relations with all drivers
Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
Develops and provides analysis of dedicated routes and schedules
Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
Coordinates daily data entry into NFI’s proprietary order-management-system, SCMS.
Works with Common Carriers on both rate negotiations and surge capacity requirements
Coordinates with home-office Invoicing team to ensure timely and accurate completion of weekly customer invoices
Ensures accurate and timely completion of daily and weekly tasks
Provides weekly KPI/performance data reports to both internal and external parties
Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
Assists and provides coverage throughout departments during vacations, holidays and irregular work schedules
Manages and maintains driver payroll
Audits and approves driver expense reports
Provides assistance to Project Manager wherever needed
Perform yard checks and random equipment inspections.
Minimum 1-3 years experience in logistics and/or transportation
Computer applications experience including MS Office and AS400 a plus
Excellent customer service, problem solving, communication and decision making skills
Ability to work efficiently and multitask
Ability and availability to work extended hours including nights and weekends as needed by the customer