Lord & Taylor Home - Department Head
Lord & Taylor - Stores - Shrewsbury, NJ

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Job Description

: As a Department Head for Lord & Taylor Home, you are a customer-focused leader who understands the importance of being ready to serve our customer, through maintaining Merchandising Standards and executing against Best Practices. You are a team player who shares successes and learns from challenges. You appreciate that teamwork is the culmination of individual efforts against a common goal. You are successful in this role as a direct result of your ability to organize, multi-task and prioritize your workload. As well, you are an effective communicator who has earned the respect of your team through consistent coaching and motivation. In a dynamic, fast-paced environment, you are adaptable and decisive with a hands-on approach. Principal Accountabilities


  • Understand the Company strategy. *

  • Leverage productivity results to deliver upon departmental goals and maximize sales. *

  • Develop short term business plans that support sales driving opportunities. *

  • Actively Lead/facilitate training programs and initiatives for your department. *

  • Understand the value of the business planning process and utilize as a working model to support corporate strategies throughout the year.

  • Foster teamwork and collaboration to meet department goals. *

  • Provide regular communication with the department team to ensure awareness, ownership and buy-in to the Company vision and department goals. *

  • Support Team Spirit and Culture activities within the store. *

  • Ensure compliance with all Health and Safety Standards, operating all equipment within guidelines and reporting all issues and concerns immediately through your District Manager.

  • Identify slow moving goods; identify best sellers based on merchandise movement (i.e. out of stock frequency) to the Store Manager and action with the Management team. *

  • Advertised merchandise in-stock or substitution plan in place and executed *

  • Execution of Planograms through each sales floor associate. *

  • Execution and maintenance of the Aisle Presentation and Trend/ Seasonal Shop set up as well as all National ISM Strategic Direction. *

  • Oversee POD and aisle price and sign integrity. *

  • Ensure all LP procedures are executed in compliance with L&T Home corporate policies as outline in the Loss Prevention Manual. *

  • Participate in and conduct daily meetings with all Associates. *

  • Attend and contribute at weekly Management Planning and Sales meetings.

  • Contribute to the Sales Growth by driving KPI’s (key performance indicators) through merchandising service excellence and best practices: *

  • Execution of all on-hands reporting *

  • Timely execution of new receipts to the floor *

  • Timely execution of store transfers, debits and return to vendor (RTV) *

  • Communication to Store Management team on in stock/out of stock positions (i.e. requests, *

  • transfer of overstocks) * ?

  • Ensure all Merchandising reports are actioned (i.e. Retek, Negative On-hands, PDS, *

  • Unscanned BOL, etc) reconciled and that all outstanding issues are followed-up in a timely manner. *

  • Must be conversant with the Company’s Health & Safety program, knowledgeable and compliant to the Associate’s role in regards to Health & Safety. *

  • Must be knowledgeable and compliant to all Company and Store Loss Prevention Programs * ?

  • Ensure the Preparation and Receiving Processes are followed in adherence to Operational Standards. This includes: *

    • Ensuring product is delivered to the drop zones in a safe, timely and efficient manner. *

    • Merchandise is sorted onto flat beds by category and handled with maximum efficiency. *

    • Appropriate Loss prevention devices are applied. *

    • Work areas are kept clean, cardboard flattened, waste sorted and removed as required. *

    • Productivity Standards are met.

Additional Responsibiilties

Onboarding *
  • Developing, implementing, maintaining and evaluating onboarding plans and programs, including accountability for sustainability of program.

Job Requirements
: Minimum Qualifications

Onboarding *
  • Developing, implementing, maintaining and evaluating onboarding plans and programs, including accountability for sustainability of program.

Knowledge, Skills and Abilities Required

The ideal candidate must be able to work in a professional, fast-paced environment and be willing to deal with shifting priorities.
· Demonstrated Leadership
· Proven organization skills
· Excellent Time Management skills with the ability handle multiple priorities.
· Proven communication and motivation skills
· Ability to translate behaviors into results