The Loss Prevention Agent primary responsibility is to
protect Lord & Taylor assets and employees. Other
responsibilities include, but are not limited to:
*improve profitability by developing and implementing
shortage reduction programs.
*help maintain a safe business environment
*ensure employees comply with all of Lord & Taylor
policies and procedures
*heighten the awareness of all shortage programs
*enforce company standards as related to security and
The Loss Prevention Agent will report directly to the
Regional Loss Prevention Manager.
*Recover stolen merchandise and apprehend shoplifters
and other people who commit any criminal act.
*Investigate criminal violations against the person or
property of any customer or associate committed on
*Partner, initiate, develop and maintain an effective
Shortage Awareness Program in the store.
*Partner with Store Management to ensure compliance with
shortage audits by maintaining Merchandise Protection
*Manage policies and standards of Fine Jewelry and other
*Assist and contribute to the overall shortage program.
*Coach, train and mentor staff to meet or exceed
established productivity standards and goals and reduce
*Analyze and enhance Loss Prevention systems and
programs to maximize productivity, profitability and
*Coordinate and fully utilize investigative tools to
their fullest potential.
*Review, challenge and analyze all expenses and vendor
costs to competitive price points.
• University or College degree preferred but not
• Minimum of 2+ years of loss prevention experience,
preferably in retail.
• Ability to adapt quickly to changing priorities.