Loss Report Taker-Raleigh
Horace Mann Service Corporation - Morrisville, NC

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Job Description:
Loss Report Taker. Under general supervision, provides
effective, efficient, and accurate claims and customer
service to casualty & claim questions while confirming
and inputing complete and accurate loss report
information into claims workstation.
  • Performs all incoming telephone communications with
a high degree of professionalism.
  • Performs all job functions in a manner that will
achieve compliance with quality assurance and claims
standards.
  • Enter accurate and complete loss information into
the claims workstation.
  • Provides accurate responses to policyholder
questions regarding coverages, claim processing and
payment at the time a loss is reported.
  • Evaluates and settles small claims comprised of
single car losses involving collision and
comprehensive coverages.

Job Requirements:
  • High school degree
  • Minimum of two years experience with casualty
insurance preferred
  • Above average telephone communication skills
  • Ability to work well with people
  • Participation in IIA course work is encouraged
  • PC Skills, casualty and product knowledge necessary
  • One year experience in a call center environment is
preferred
  • Must be eligible to work in the United States
without employer sponsorship

About this company
30 reviews
Horace Mann was founded in 1945 by two educators in Springfield, Ill., who believed teachers deserved affordable auto insurance. Originally...