Loss Report Taker-Raleigh
Horace Mann Service Corporation - Morrisville, NC

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Job Description:
Loss Report Taker. Under general supervision, provides
effective, efficient, and accurate claims and customer
service to casualty & claim questions while confirming
and inputing complete and accurate loss report
information into claims workstation.
  • Performs all incoming telephone communications with
a high degree of professionalism.
  • Performs all job functions in a manner that will
achieve compliance with quality assurance and claims
  • Enter accurate and complete loss information into
the claims workstation.
  • Provides accurate responses to policyholder
questions regarding coverages, claim processing and
payment at the time a loss is reported.
  • Evaluates and settles small claims comprised of
single car losses involving collision and
comprehensive coverages.

Job Requirements:
  • High school degree
  • Minimum of two years experience with casualty
insurance preferred
  • Above average telephone communication skills
  • Ability to work well with people
  • Participation in IIA course work is encouraged
  • PC Skills, casualty and product knowledge necessary
  • One year experience in a call center environment is
  • Must be eligible to work in the United States
without employer sponsorship

Horace Mann Service Corporation - 17 months ago - save job - block
About this company
17 reviews
Horace Mann was founded in 1945 by two educators in Springfield, Ill., who believed teachers deserved affordable auto insurance. Originally...