MAC Provisioning Rep-TI Team
Granite Telecommunications - Quincy, MA

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General Summary of Position:

We are seeking detail oriented, highly motivated professionals that have 1-2 years of experience in a processing and/or data intensive position. Professionals with provisioning experience in the telecommunications industry would be ideal. This individual will be utilizing our proprietary databases to review, make changes, and submit orders timely and accurately for our customers.

Duties and Responsibilities:
  • Process all Installs, turn-ups and ports for our new and existing T1/HiCap customers accurately and timely
  • Update customers with due date information
  • Work closely with all internal departments to ensure correct service and billing for our many customers
  • Utilize Incumbent Local Exchange Carrier’s online systems to process orders and obtain accurate service order completions
  • Troubleshoot customer requests to ensure proper resolution

Required Qualifications:
  • Proficient with Microsoft Office products, Word, Excel, Outlook
  • Excellent multitasking ability
  • Strong organizational skills
  • Excellent oral and written communication skills
  • Strong analytical and problem solving skills
  • Highly motivated, energetic, self-starter
  • Availability to work overtime as required
  • Great work ethic

Preferred Qualifications:
  • 1-2 years of Telecommunications industry experience

Granite Telecommunications - 21 months ago - save job - copy to clipboard
About this company
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Granite is one of the premier Telecommunications solutions provider for businesses across the United States and Canada. With unparalleled...