TransUnion - Los Angeles, CA

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Major Account Executive - Financial Services West Region

Our Financial Services Sales Team is seeking a Major Account Executive to join us in delivering TransUnion solutions to local and regional financial services institutions. This position is accountable for achieving annual revenue goals by providing superior client service in retaining and generating growth to customers and prospects. This includes engaging, assessing, leading and facilitating all business development associates and subject matter experts to identify, sell, close and manage projects in a collaborative manner.

The position is located in the western US region, where you will have an opportunity to make an impact and contribute in a strong growth market. We are seeking a seasoned, aggressive, success-oriented individual with a proven record of exceeding sales targets and a desire to be part of a top-notch sales team.

Duties & Responsibilities:
Provide sales coverage for existing key accounts or accounts with significant potential for additional revenue opportunity.

Lead external client planning process with individual clients to guarantee client acknowledgement of key business issues and recommended TransUnion solutions and resources to address issues and opportunities.

Support and contribute to internal client planning process in order to prioritize and manage opportunities and sales initiatives.

Conduct regular account conversations with US Information Services business units about all customer related matter. Responsible for high client satisfaction results with all TransUnion project deliverables.

Effectively prospect, manage, and plan the totality of accounts with little guidance.

Anticipate obstacles and proactively involve Regional VP as problems materialize.

Solve client problems and diffuse escalated matters. Provide documentation of issues and root cause for future issue avoidance.

Maximize account penetration by increasing depth and breadth of TransUnion solutions across customer’s organization.

Establish self as a long-term ally of customer and develop a partnership strong enough to withstand major obstacles.

Exhibits knowledge of TransUnion core products and services, including solutions supported by other business units. Understands and can communicate application of analytics and decision systems to customer’s business processes.

Strategize with customers to define their business needs and provide creative and unique business solutions to address those needs.

Perform other related duties as needed.

Desired Skills & Experience

The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum of 5 years of experience in customer relationship management and sales in financial services industry is required. Must have articulate communication and presentation skills to all levels of the buying organization.

A 4-year college degree is required, preferably with business focus. Ability to travel approximately 25-50% of time.

Must be proficient with Microsoft applications, Sales Force, and other software applications, with the ability to understand technical products and solutions. Must be Internet savvy and be able to address a variety of technical/access problems to assist customers

To be successful in the role, the incumbent will have great communication skills, be customer focused, have high energy, be proactive in building relationships and seeking new business prospects, results focused, and will have a high level of creativity and innovation. In addition, must present a professional demeanor and act in a way that is supportive, optimistic and cooperative, responding attentively, sincerely, and efficiently to internal and external customers. Must demonstrate flexibility in dealing with change and the ability to pursue issues in the face of adversity.

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TransUnion helps credit scores transcend boundaries. The firm is one of the three major consumer credit reporting agencies (the others being...