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The Office of Staff Resources’ Employee Relations & Services Unit is recruiting for Administrative Staff Analyst N/M (Non-Managerial) to function as a Manager, Employee Relations& Workers’ Compensation Units, who will:
• Manage the day-to-day operations of the Employee Relations and Workers’ Compensation
Units by ensuring the determinations of long-term leaves of absences and occupational
injuries are in accordance with Federal and NY State regulations as well as in adherence
with regulations of the oversight agency.
• Research existing policies and procedures that govern long-term leaves of absence and
workers’ compensation requests to ensure policy compliance and adherence; provide
guidance to staff in processing cases by following established procedures and policies by
which they are governed.
• Analyze current procedures (internal/external) for streamlining unit operations; advise staff
of procedural updates and monitor their implementation and accuracy; compile monthly
and quarterly reports for unit production indicators; and identify negative trends that need
analysis and correction.
• Liaise with the Department of Citywide Administrative Services (DCAS) and the New York
City Automated Personnel System (NYCAPS) regarding customer service tickets,
operational/procedural dissemination and interpretation; Attend meetings, where
necessary, with NYCAPS and DCAS personnel.
• Ensure strong partnerships with Partner with Human Resources Business Partners
(HRBP), Timekeeping, Payroll, New York Law Department, Workers’ Compensation Board,
Manager of the Employee Benefits Unit regarding referrals for disability retirement
enrollment, WC Claims, updating central database records, retirement actions for those on
long-term leaves, etc.
• Manage Employee Relations and Workers’ Compensation staff to ensure transparency in
all areas including but not limited to: time and leave issues, vacation schedules, initiation
of disciplinary actions, training and development, project management, audits and the
overall operation of the Employee Relations and Workers’ Compensation units.
• Manage agency-wide requests for long-term leaves of absences in the areas of: Family
Medical Leave Act, childcare, military service, medical, union, Mayor’s office, transfers/
Conditional resignations and Workers’ Compensation, while ensuring delivery of optimal
customer service.
Minimum Qual Requirements
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Preferred Skills
• Strong communication a and writing skills.
• Detailed and Customer Service oriented.
• Ability to work in a fast-paced environment.
• Proficient in Microsoft Office (Word , Excel, Outlook and PowerPoint).
• Knowledgeable in Family Medical Leave Act and Workers’ Compensation regulations.
To Apply
Click the "Apply Now" button.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Until Filled