MDU - Account Executive
Suddenlink - Stillwater, OK

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Under limited supervision is responsible for selling Suddenlink Communications services to multiple dwelling (MDU) clients and meeting or exceeding sales goals.

• Provides quality internal and external customer service surrounding the Company values
• Negotiates and prepares complete and accurate documentation for client agreements for new and existing properties based on strategic, financial, legal and operational criteria
• Sells video, data and telephony products to MDU clients
• Meets or exceeds corporate/system sales goals
• Prospects, cold calls (by phone and in person) and generates new sales opportunities
• Develops and maintains strategic account plans
• Develops relationships with clients and provides solutions to meet their needs
• Develops proposals and presentations to deliver to customers and prospects
• Ensures client retention and cross-sells and up-sells to existing clients
• Partners with sales engineer and sales support team to determine appropriate solutions for complex customers issues
• Ensures product pricing is consistent with pricing structures set at the corporate level and competitive environment
• Performs ROI assessment for profitability and submits for approval
• Updates essential client information in a timely manner
• Processes client disconnect orders
• Ensures customer satisfaction throughout sales cycle
• Maintains database information and customer records
• Performs other duties as assigned
• Ability to read, write and communicate verbally
• Ability to perform repetitive motions of the wrist, hands and fingers to use a PC keyboard calculator, fax and other standard office machines
• Ability to sit for extended periods of time
• Ability to lift up to 25 pounds
• Ability to drive Company vehicle in a safe and responsible manner
Position Requirements
• Bachelor’s degree or equivalent experience
• Strong written and verbal communication skills
• Strong negotiation, problem solving and analytical skills
• Strong people and relationship management skills
• Computer skills including Windows-based applications
• Ability to prioritize and organize effectively
• Ability to analyze accurately with attention to detail
• Ability to work independently and with others
• Ability to comply with all Company safety procedures
• Ability to drive Company vehicle in a safe and responsible manner
• Appropriate valid driver’s license and driving record within Company standards
• Two years commercial sales experience
• Consultative selling experience preferred

About this company
65 reviews
Cequel Communications, which operates through subsidiary Suddenlink, provides cable TV, high-speed Internet access, and phone...