MEASURE TECH - EAST INDIANAPOLIS, IN
Home Depot - Indianapolis, IN

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The Measure Technician works independently
in a traveling field role in support of Home Depot's Measurement
Services center. The Technician's role is to provide quality
professional customer service that consistently meets or exceeds Company
standards of excellence and customer expectations. The position is
directly responsible for creating, maintaining and improving customer
relationships while interacting with customers on a daily basis during
sales, product inquiry, taking on-site home measurements and
coordinating installations in conjunction with the Measurement Services
center. The position is also directly responsible for providing a
positive customer experience, accurate measurements, entering and
transmitting measurements by a CAD tablet and various related department
goals.

MAJOR TASKS, RESPONSIBILITIES, AND KEY ACCOUNTABILITIES
90% Providing customer service by assessing customer needs, communicating with customers and conducting home measures.
10% Review and edit of drawings in the CAD tablet.

NATURE AND SCOPE

Position Reports to: Local Field Manager

Number of Direct Reports: 0

Environmental Job Requirements

Environmental:
2. Located in a comfortable indoor area. Conditions could produce mild
discomfort on occasion including but not limited to lifting, bending,
squatting within customers' homes.

Travel: Typically requires overnight travel less than 10% of the time

ESSENTIAL SKILLS

MINIMUM QUALIFICATIONS

Minimum Age: 18

Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Yrs of Relevant Work Experience: 0

Physical
Job Requirements: 1. Most of the time is spent sitting in a comfortable
position and there is frequent opportunity to move about. On rare
occasions there may be a need to move or lift light articles.
PREFERRED QUALIFICATIONS

Previous customer service or retail sales experience is preferred.

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES
Skilled
at consistently providing outstanding customer service, following
through on responsibilities to customers and recovering from any errors
made.
Demonstrated ability to complete projects and
assignments accurately, catching errors before completion, despite a
large workload, competing demands and a fast paced environment.
Demonstrated ability to effectively communicate with customers.
Ability
to set priorities, plan and coordinate work activities and obtain and
manage resources so that work objectives are accomplished on time.
Associates must have strong computer skills, and understanding for CAD like applications.

Home Depot - 17 months ago - save job - block