Mac QA Engineer
Evernote - Redwood City, CA - Redwood City, CA

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About Evernote:
Evernote lets you capture, organize and visually search for your thoughts, ideas, snapshots, audio notes, and files from virtually any device, wherever you happen to be. Fueled by ease of use and its availability on every major desktop and mobile platform, Evernote is growing at a rapid pace, adding nearly one million users per month. Currently, there are over 40 million people around the world who use Evernote to help them remember everything.

More than 15,000 developers have requested access to the service, and partners have released more than 1,500 products that integrate with Evernote to date!

We are looking for a QA Engineer who will focus on our supported Mac platforms.

Responsibilities:
Collaborate with a cross-functional team to deliver Evernote’s applications on all supported versions of Mac OS (Snow Leopard, Lion, & Mountain Lion).

Devise overall test strategy, develop test plan and methodology, as well as make recommendations for appropriate testing tools.

Design, develop and execute test cases.

Collaborate daily with the QA, Development, and Product team to ensure that quality standards are met.

Construct test cases for the defined test plan; modify the existing test cases as the test requirements change.

Collaborate daily with the Development, and Product team to ensure that quality standards are met.

Use feedback from customer support to expand test scenarios

Assist product team in resolving layout and formatting issues (e.g. design, user-flow experience).

Research, identify, reproduce, isolate and report defects.

Verify resolved defects against all applicable environments.

Track and verify defects in Production with the help of Customer Advocates.

Provide input/status updates regarding test progress/results on a daily basis.

Provide comprehensive release assessments and quality sign-off.

Requirements and Skills:
Proven track record in testing on Mac platform and in-depth knowledge of Mac OS from testing perspective.

Minimum of 3 years software quality assurance testing as part of a formal QA test organization.

Ability to perform cross platform testing between Windows & Mac desktop platforms

Experience with common testing techniques including black box, functional, system integration, smoke, load, performance, regression, etc.

Experience using bug-tracking software.

Strong understanding of various QA methodologies and SDLC.

Perform all dimensions of testing including regression, functionality, system-level testing.

Experience writing/executing test plans and test cases.

Demonstrate ability to change direction and re-prioritize on a minutes notice.

Must be able to handle multiple projects at once; work in a focused, fast-paced team environment.

Familiarity with Agile software development release lifecycle, source code management and defect management methodologies.

Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness.

Strong organizational and self-management skills.

Excellent analytical and troubleshooting skills.

Excellent oral and written communication skills.

Experience working with an offshore test team and delegating tasks/prioritizing assignments depending on release priorities.

Experience writing automation scripts (on any desktop platform).

Well versed in technical writing and creating support documentation.

Hands on experience using the latest mobile/tablet devices, particularly iOS on the iPhone/iPad.

Education/Experience:
7+ Years hands-on QA experience, with the most recent experience on Mac platform.

BS / BA Degree or equivalent work experience.

Working at Evernote:
We are a dynamic team with a start-up feel. We have open, collaborative offices in Redwood City, CA and Austin, TX. (This position is based in Redwood City.)

At Evernote, we promote an entrepreneurial spirit and perspective and prefer a management style that encourages the free exchange of new ideas and rewards self-motivation. Our engineering team works in small teams of up to three, collaborating closely with product management and our quality-engineering group.

Benefits & Perks:
Evernote offers a very competitive compensation package including generous equity in form of RSUs and full benefits (medical, dental, vision, life & disability insurance, 401K). Our employees gather daily to enjoy a selection of delicious daily lunches delivered to the office (we love food, and every day is different!). We offer paid public transportation (i.e. Caltrain) and break rooms packed with a variety of snacks and drinks.