Macy's Eastridge, Casper, WY: Administrative Support Team Supervisor
Macy's - Casper, WY

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Overview:
As the Administrative Support Team Supervisor, you will support Stores Own Sales and My Macy's by performing all functions of an

AST Associate and in addition you will oversee AST Associates, prioritize workload, and delegate all tasks appropriately to each

individual team member.

Key Accountabilities:
General Administrative Functions

Coordinate distribution of all incoming communication (including phone, fax, email, mail, network printer, Stores Portal)

Access and distribute essential reports from Stores Portal to Executive team

Complete and distribute Store newsletter and distribute other employee communications

Service all customers who visit the Store Manager's office for assistance; handle all customer correspondence

Organize weekly store recognition rallies; maintain store bulletin board program

Administration of the Safety program and accident reporting process

Human Resources Functions

Coordinate the interview process for Store Management team

Perform administrative tasks for all new hire paperwork, input employee information in hiring system

Monitor new hire orientation and training sessions as needed

Act as liaison to the District's Human Resources office for all HR issues and objectives

Coordinate and schedule all in-store training; maintain training room standards and supplies

Review weekly training compliance report and make corrections as needed

Operational & Cash Functions

Keep non-payroll supply budgets logs and balance store checkbook; review seasonal payroll/non-payroll budgets

Complete and submit monthly legal compliance audits

Maintain store supplies; process orders as needed

Maintain phone lists and Associate information binders at each cash wrap

Act as the key store operations contact; perform as liaison with systems team; submit and follow-up on work orders as needed

Participate in inventory focusing on administrative functions

Balance Vault and perform other cash functions on a daily basis; perform monthly cash office self audit

Replenish and balance registers; research and resolve cash shortage issues

Maintain Lost & Found records and register media records

Resolve customer issues; track customer shipments, assist with lost gift cards

Staffing Functions

Act as liaison to District Staffing office for all Staffing issues and objectives

Print Current and Future week(s) scheduling reports

Review schedule edit requests with Store Manager, complete with approval

Coordinate Annual Vacation solicitation from Associates

Coordinate On Call communication and solicitation of open hours

Monitor weekend compliance in partnership with Store Manager and Sales Managers

People

Partner with Store Management to interview and employ Administrative Support Team associates

Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction

Address AST Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company, partnering with Store Manager when appropriate

Advise and provide input to AST performance evaluations

Make recommendations to Store Manager on AST Associate termination, promotion, advancement and talent development

Ensure all procedures, policies and shortage programs are understood and executed by AST Associates

Lead AST Associates in support of community service opportunities

Skills Summary:
Minimum of two years of administrative experience

Previous supervisory experience not required but highly recommended

Strong technical skills; Proficient in Excel, Word, Lotus Notes

Strong customer service orientation

Excellent written and verbal communication skills

Good interpersonal and leadership skills

Highly organized, with the ability to adapt quickly to changing priorities

Effective prioritizing and time management skills

Good analytics with knowledge of payroll systems

Motivated self-starter, able to handle multiple tasks simultaneously

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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About this company
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The nation's #1 department store chain has adopted the name of its most famous brand and cash cow: Macy's. Macy's, Inc. operates about 840...