Macy's North Dekalb, Decatur, GA: Retail Selling Floor Leader, Part Time
Macy's - Decatur, GA

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As a Selling Floor Leader, you will drive Stores Own Sales by maximizing the efficiency of our selling floor processes during the night and weekend hours as the Executive in Charge (EIC). As the closing EIC, your responsibilities will include such functions as driving sales and service, ensuring optimum floor coverage and merchandise recovery storewide as well as overseeing closing procedures. This position leads to a full time Supervisor position in various sales and support roles.

This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.

Key Accountabilities:

Drive and exceed sales goals by executing Stores Own Sales through coaching Sales Associates on selling capabilities

Lead the push toward selling through coaching and recognition

Maintain customer service and selling as the priority and create a positive work environment

Ensure optimum sales floor coverage

Motivate Associates to solicit Star Reward applications by making it fun and reinforcing the benefits to them

Adhere to weekly work schedules (nights and weekends) and be flexible to the needs of the business

Ensure that all procedures, policies and shortage awareness programs are understood and followed by Associates


Perform Executive in Charge function as required and lead service initiatives throughout the store

Execute successful closing procedures storewide as closing Executive; follow special department operating procedures

Role Model exemplary selling and service capability, lead staff to provide an outstanding shopping experience

Motivate and coach staff to reach their fullest potential and to maximize business opportunities

Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment

Assist Associates in resolving customer service issues

Manage selling floor, cash wrap and fitting room recovery process

Ensure supplies at each cash wrap are stocked and maintained


Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction

Engage in Macy's recognition program; reward associates with recognition cards

Address Associate concerns in a reasonable and fair manner consistent with the values expected by the Company

Skills Summary

A minimum of 1-3 years of related retail experience

Demonstrate an energetic and positive attitude

Ability to collaborate and function as a member of a team

Strong leadership, interpersonal and communication skills

Highly organized and ability to adapt quickly to changing priorities in a fast paced environment

Commitment to exemplifying the highest integrity and professional business standards

High level of Point of Sale/Systems knowledge

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

About this company
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Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the US's premier retailers, with fiscal 2014 sales of $28.1...