Macy's Triangle Town Center, Raleigh, NC: Visual Manager
Macy's 10,736 reviews - Raleigh, NC

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Job Title

: Visual Manager

As a Visual Manager, you will support My Macy's through creative merchandise presentations, seasonal fashion trend statements, three-dimensional visual presentations, promotional events, corporate shop concepts and prototypes. You will be responsible for training, coaching and the development of a team of visual Associates.

Key Accountabilities:

Analyze merchandising reports to review business results and take appropriate action to capitalize on business strengths and impact deficiencies; partner with Executive team to execute

Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process

Ensure accuracy of promotional presentation, merchandise placement of key items and seasonal fashion trend statements and sales and event set-up

Communicate all merchandising directives to store team

Coordinate selling floor fixture and merchandise moves with Merchandise Team Manager

Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented


Train store management and visual and support teams on merchandising standards, proper fixture utilization and techniques

Role model exemplary service, lead visual team to provide an outstanding shopping experience

Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment through maintaining accessibility standards

Clearly communicate company, store, and departmental objectives to visual team


Recruit and select talented, results-oriented Visual Associates

Create a positive, inclusive work environment focusing on internal and external customer service and safety

Conduct ongoing Talent Analysis of Associates and establish career progression plans for key players and positions to result in retention of best people and turnover reduction

Utilize review process as a tool for Associate talent development, promotion and advancement

Monitor and address performance issues on a timely basis

Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company

Lead Associates in support of community service opportunities

Skills Summary:
A minimum of 3-5 years of visual merchandising and display experience in a department store environment

Current knowledge of Ready-to-wear, Men's and Home fashions

Art, design or creative background

Talent for selling floor creative merchandising

Ability to create three-dimensional visual merchandising displays

Strong organizational, planning, prioritizing, interpersonal, communication and leadership skills

Ability to work with all levels of store management

Strong customer service orientation

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

About this company
10,736 reviews
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the US's premier retailers, with fiscal 2014 sales of $28.1...