Macy's Vista Ridge, Lewisville, TX: Loss Prevention Manager
Macy's - Lewisville, TX

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As a Loss Prevention Manager, you will support My Macy's and be empowered to ensure that a store or multiple stores operate efficiently and achieve our shortage goals. Your scope of responsibility will include asset protection, payroll expense management, management of Loss Prevention team and the directing of shortage initiatives, investigations and surveillances.

Key Accountabilities:

Implement, monitor, and manage store shortage prevention and awareness programs

Analyze shortage results and formulate preventative action plans

Manage and monitor internal and external case productivity and recoveries; conduct investigations when necessary

Manage and monitor payroll expense

Develop, implement and validate new programs and procedures to reduce shortage and investigate internal and external theft through use of systems and surveillance

Partner with Operations to execute Safety Program in the building

Establish high level of shortage awareness and effectiveness determined by audit results; work with Loss Prevention Manager to ensure that all policies and procedures are thoroughly understood by team


Role model exemplary service, lead Loss Prevention team to provide an outstanding shopping experience

Ensure selling floor security standards are maintained

Clearly communicate store and company shortage and loss prevention objectives to ensure both Store Executives and Associates are informed and knowledgeable

Develop a positive partnership with all Executives and Associates to make shortage awareness a priority

Maintain safety awareness and a safe shopping and work environment for customers and Associates

Conduct Loss Prevention audits; review for corrective action opportunities


Recruit and select qualified loss prevention Associates

Train, motivate and develop loss prevention team to reach their fullest potential and to maximize business opportunities

Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company

Utilize review process as a tool for Associate talent development, promotion and advancement

Monitor and address performance issues on a timely basis; administer reviews

Ensure that all procedures, policies, exposure standards and shortage awareness are thoroughly understood by team

Lead Associates in support of community service opportunities

Skills Summary:
A minimum of 3-5 years of loss prevention management or related experience

Strong leadership profile and excellent negotiation skills

Ability to effectively plan and execute strategies

Effective prioritizing and time management skills

Ability to build partnerships and direct teams

Excellent written and verbal communication skills

Commitment to exemplifying the highest integrity and professional business standards

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

About this company
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Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the US's premier retailers, with fiscal 2014 sales of $28.1...