Macy's West Acres, Fargo, ND: Receiving Team Manager
Macy's 10,717 reviews - Fargo, ND

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As a Receiving Team Manager, you will support My Macy's by driving sales, productivity, safety and profitability results for all receiving activities by ensuring execution to best practices, merchandising and sales partnerships, and training and development of support team.

Key accountabilities:

Lead, execute and monitor inbound and outbound receiving processes to company standards including dock security, inbound DC trailer processing, merchandise floor-readiness, direct-to-store shipments, supply and fixture deliveries, recycling and backhaul DC trailers

Build partnerships with store merchandising, sales and security leaders to support accurate, productive and safe receiving processes

Use tools and analyze documents to forecast workload and allocate resources as needed

Process soft line and hard line inventory in an efficient and timely manner

Coordinate merchandise and fixture deliveries with merchandising leaders

Process RTVs, salvages, and make and breaks in a timely manner

Monitor and communicate productivity standards and results to the team; identify opportunities

Ensure that all procedures, policies, exposure standards, safety and shortage awareness are thoroughly understood


Role Model exemplary service, lead support staff to provide an outstanding shopping experience

Coach, motivate and develop support team to reach their fullest potential and to increase productivity and efficiency

Maintain high customer readiness standards; deliver a clean and neat receiving area and stockroom

Clearly communicate store and Company objectives so both management and staff are well informed


Recruit, select and train talented, results-oriented support Associates

Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction

Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company

Monitor and address performance issues on a timely basis; administer reviews

Utilize review process as a tool for Associate talent development, promotion and advancement

Give back by ensuring recycling backhauls and shipments occur as needed

Skills Summary:
A minimum of 1-3 years of operations/merchandising retail management

Ability to execute plans and strategies

Productivity driven, task oriented and highly organized

Strong leadership, interpersonal and communication skills

Effective prioritizing and time management skills

Strong administrative and negotiation skills

Ability to anticipate and solve problem, act decisively and persist in the face of obstacles

Ability to build partnerships and direct teams

Commitment to exemplifying the highest integrity and professional business standards

Familiarity with workload systems

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

About this company
10,717 reviews
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the US's premier retailers, with fiscal 2014 sales of $28.1...