Mail & File Clerk (OA), GS 0305-05
Department Of Homeland Security - San Juan, PR

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Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Apply for this exciting position to support the CG missions of safeguarding our Nation's maritime interests in the heartland, in the ports, at sea, and around the globe.

For over two centuries the The U.S. Coast Guard has protected the maritime economy and the environment, we defend our maritime borders, and we save those in peril. This history has forged our character and purpose as America's Maritime Guardian - Always Ready for all hazards and all threats.

The vacancy is being concurrently advertised under merit promotion procedures for status applicants in the local commuting area under announcement 13-1253-SE-AM-M. APPLICANTS WISHING TO BE CONSIDERED UNDER BOTH DELEGATED EXAMINING AND MERIT PROMOTION PROCEDURES MUST APPLY TO BOTH VACANCY ANNOUNCEMENTS.


There is a 4.20% (of basic pay) Cost of Living Allowance (COLA) authorized for this position location. Please see Nonforeign Area Cost-of-Living Allowances for more information.

This position is located in DHS/ U.S. Coast Guard, Seventh Coast Gaurd District, Base San Juan, Marine Safety Office, San Juan, PR
  • U.S. Citizenship is required.
  • This position requires a National Agency Check with Inquiries (NACI).
  • Applicants must be able to type 40 wpm.

DUTIES: This position employs knowledge of the organization and the functions of the branches served in conducting a range of mail, file and clerical support functions.

Being a Coast Guard (CG) Civilian makes you a valuable member of the CG team. Typical work assignment include:

* Receiving, opening, sorting and distributing both incoming and outgoing mail.

* Reviewing and processing outgoing mail. Maintaining appropriate records and logs for tracking and reconciliation purposes.

* Examining file materials to identify primary subject matter and assign proper classification.

* Reviewing filed material in the light of ongoing programs or special projects and determines if such material should be consolidated, be re-classified, or be retired, etc.

* Performing various clerical duties such as maintaining records for the vessel/facility inspection branches as well as assisting the investigation branch with all correspondence material.

* Drafting initial letters to assist prevention staff.

* Receiving walk-in visitors, answering and directing incoming telephones calls and handle requests for information.

QUALIFICATIONS REQUIRED: Applicants must have 1 year of specialized experience equivalent to at least GS-4 (in the Federal sector). Specialized experience is experience that has equipped you with the particular knowledge, skills, and ability to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include: work that involves preparing and mailing correspondence, conducting research, maintaining records, and utilizing a personal computer;

sorting and routing mail to the proper recipient; sorting and preparing outgoing mail into proper categories; establishing and maintaining file labels; filing a variety of documents; utilizing an automated system to add, delete, and conduct searches on records; locating and retrieving records.


Have completed 4 years of progressively higher-level education in an accredited business or technical school, college or university above high school in any field for which high school graduation or equivalent is a prerequisite.


Combination of specialized Experience and education. For an example, education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

Applicants must be able to type 40 wpm.

This position does not have a positive education requirement.

If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

All qualification requirements must be met by the closing date of the announcement.

HOW YOU WILL BE EVALUATED: We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using the on-line assessment to place you in one of three categories. The necessary Knowledge, Skills, and Abilities to perform this job are:


1. Ability to evaluate the need for appointments, meetings or other contacts.

2. Knowledge of office procedures, mail and filing processing and control procedures.

3. Knowledge of automated data processing principles and practices in order to use word processing, electronic mail, spreadsheet, forms design, data base and similar office computer software to produce a variety of documents and reports, including specialized forms for program processing duties.

4. Knowledge of grammar, spelling, punctuation and USCG required document and correspondence formats sufficient to review, correct and type materials in draft form.

If you meet the minimum qualifications, you will be placed in one of the following categories:

1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
2. Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
3. Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.

Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified. Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. For information on veterans' preference, click here.

To preview questions please click here .

BENEFITS: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to and select "benefits."

OTHER INFORMATION: Please be aware that applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306. Certain responses on the form could pose a problem with suitability for employment determinations e.g., an affirmative answer to a conviction of a felony.

If you are selected for this position, you will be subject to a determination of your suitability for Federal employment.

Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit Selective Service Registration

Moving expenses will not be paid.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

All selectees are subject to an appropriate investigation.

For Veterans' preference eligibility, visit Veterans' Employment Resources

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

The United States Coast Guard (USCG) is an Equal Opportunity Employer.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, sex, sexual orientation, marital status, age, disability, or other non-merit factors.

USCG provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact 703-872-6287. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

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