Manager IT - Storage Team Lead
Roche - South San Francisco, CA

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Team Lead will provide leadership for and management of all SAN and NAS Storage and Backup Services for Roche and GNE sites in the EMEA, APAC and NALA regions. This also includes to ensure the team has the right people are in the right jobs and focusing developing individual contributors. This will be responsible for working cooperatively with PI Architecture and Engineering to define requirements for new technologies in the Storage and Backup Technology Architecture Roadmap and interface with existing and potential vendor to understand the changing nature of our solution environments. This role will be a core member of Storage Services leadership team and will be actively engaged developing and realizing the vision of our group. This role is expected to partner heavily with all Operations Team Leader, Team Leader of technology and Lifecycle Management and Team Leader of Reporting and Control to meet budget targets and capacity growth and keep services running within defined SLAs. Purpose and mission of department, role of head The purpose of Storage Services group is to deliver the core storage and backup infrastructure services that enable our employees to deliver life-saving therapeutics to our patients. To do so while merging formerly separate IT organizations, the Head of Storage Services will to drive massive change to the core data storage devices, moving them from a predominate SAN storage footprint to one of Scale-out NAS storage. The technology migration will allow for dramatic reduction of traditional tape-based backups for data protection while providing enhanced DR capability with replication of data across countries. Most important contributions of this department Drive adoption of new technology standards for Storage and Backup Services – The will include the transition for SAN to NAS technologies and a shift from traditional tape-based backups to disk based data replication for data protection, and a consolidation of vendors and devices for infrastructure. Create a Follow-the-Sun organization – With a global team with common technology, work in all locations can be managed in a fashion that hands off control of tickets and incidents and will reduce team workload and necessary overtime. Main customers For Storage services gRED and pRED will be the main customer in terms of performance and growth for DNA sequencing programs and molecular imaging. In the Enterprise, VMware storage in support of server consolidation and Group and Individual Network Shares will be the major services. Finally, data protection (backups or replication) of the services will be key. 8 Years working experience in management of storage operation Management experience of 10-20 people Profound knowledge in finance and planning processes Preferably bachelor degree in IT area or equal experience Good client facing skills Self-motivated and pro-active
        MAJOR RESPONSIBILITIES: Build a strong team Manage the daily problems, incidents & changes Manage the operational outage risks Manage the team performance Manage the team development Manage the backup/restore operation Manage the quality of services and client relationship Support forecasting, monitoring, and execution of budget

        Roche - 17 months ago - save job - block
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        Roche is on a medicinal roll. The company operates two segments, pharmaceuticals and diagnostics, and sells its products in some 180...