Manager Public Relations & Communications (SOCH)
Sisters Of Charity Hospital - Acute - Buffalo, NY

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Manager Public Relations and Communications - Public Relations ( Sisters of Charity Hospital ): The Manager, Public Relations & Communications is responsible for the overseeing and implementation of the public relations, communications, planning, assisting with initiatives within their respective CHS facility consistent with the established Public Relations goals and strategies of the system. Responsible for ensuring implementation of the public relations and communication plans for both internal and external audiences.

REPORTS TO: Direct Report : President & CEO Indirect Report: Vice President, Public Relations

SUPERVISORY RESPONSIBILITIES:

None

SKILLS AND EDUCATIONAL REQUIREMENTS (MINIMUM):

EDUCATION: · Bachelors Degree in Public Relations, Mass Communication, Marketing Communication or other related field required.

EXPERIENCE:

· A minimum of three (3) to five (5) years of public relations work experience in an large organization setting;

· Experience with both large-scale organizational communication and tactical marketing.

· Extensive experience in media relations and publication development.

· Extensive experience in tactical communications planning and implementation.

· Experience working in both employer represented and union represented work environments is preferred.

KNOWLEDGE, SKILL AND ABILITY:

· Demonstrated skills in directing and implementing public relations plans and activities.

· Excellent verbal and written interpersonal communication skills.

· Strong familiarity with public relations best practices within a health care environment preferred.

· Ability to work as a member of a system wide public relations team.

· Demonstrated ability to manage multiple issues and projects simultaneously.

· Demonstrated ability to think strategically and plan accordingly.

· Possess broad knowledge of health care organizations and the ability to build collaborative relationships across the enterprise.

· Strong understanding of major trends in healthcare and effective use of communication to manage wide-scale change.

· Strong understanding of the healthcare regulatory environment, particularly JCAHO, HIPAA, and NYSDOH.

WORKING CONDITIONS:

ENVIRONMENT:

· Normal heat, light space, and safe working environment; typical of most office jobs.

PHYSICAL EFFORT:

ACTIVITY & STRENGTH : (SEDENTARY)

Low Lift (floor to knuckle): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Mid Lift (knuckle to shoulder): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

High Lift (shoulder and above): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Full Lift (floor to shoulder): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Carry: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Push: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Pull: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Overall Strength Category: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Dictionary Of Occupational Titles

Constant (C) 67-100% Workday

Frequent (F) 34-66% Workday

Occasional (O) 0-33% Workday

Not Present (N)

Activity - Job Demand

Walk – Occasional

Climb Stairs – Occasional

Stoop – Occasional

Kneel – Occasional

Crouch – Occasional

Reach (immediate) – Frequent

Reach (overhead) – Occasional

Handling – Frequent

Fingering - Frequent

Sitting – Frequent

Standing – Occasional

Push Cart - Occasional

Pull Cart - Occasional

INTERNAL/EXTERNAL RELATIONSHIPS:

INTERNAL:

· Works cooperatively with CHS CEO's, Senior Management, physicians, staff, Board of Directors

EXTERNAL:

· Local Media, Vendors, Offices of political representation

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