Universal Health Services, Inc.
(UHS) is one of the nation's largest and most respected
healthcare management companies, operating through its
subsidiaries’ acute care hospitals, behavioral health
facilities and ambulatory centers nationwide. Founded in 1978,
UHS subsidiaries now have more than 65,000
employees. The UHS business strategy is to build or purchase
healthcare properties in rapidly growing markets and create a strong
franchise based on exceptional service and effective cost control.
Our success comes from a responsive management style and a service
philosophy based on integrity, competence and compassion.
The Reporting & Clinical Decision
Support Information Services Manager is responsible for
managing the development and support for UHS Cerner
application reports and decision support
rules . Manages all aspects of projects assigned from
preparing project schedules and estimates through final
implementation. Oversees modifications to existing reports and
rules that will effectively accomplish desired
objectives. Provides technical support and project
direction to UHS entities as needed. Coordinates work
assignments given in order to meet deadlines and ensure continued
progress toward assignment completion. Shares experience and
expertise with other members of team. Operational
responsibility for supervision, performance evaluations and direction
of analyst team.
staff to develop/modify Cerner report and rules specifications.
- Regularly meets with users, vendors, and IS
the appropriate documentation.
- Design reports and rules for Cerner applications and prepare
and documentation for all phases of the application development life
ensures strict adherence to work plans, reporting all serious
- Perform Q/A on report and rules functionality.
- Research and resolve Customer Support Center Tickets.
- Adhere to appropriate UHS Project Management standards and
deviations to management.
Change Management Policies. Oversee the training of facility staff to
- Adhere to UHS Service Level and
Report Tool Maintenance/Support/End
Customer Support Center Tickets.
and provide training for end users.
creation of web based training. Establish and maintains regular
communications with user community.
Administration and Oversight
their duties as required.
- Effectively trains analysts in performance of
support and guidance to other team members as required.
Maintain Service Excellence principles at all times.
- Prepares and promptly submits all routine and special
needed using appropriate interview techniques and contributes to
- Interviews applicants for vacant positions as
performance evaluation of subordinate staff members as needed.
problems as they arise.
- Keeps management well informed of activities, needs,
Performs other duties as assigned
Knowledge: Minimum of 8
years of experience in Information Technology. Five or more
years of progressively more responsible Cerner report writing (CCL)
and rules development experience. Excellent customer service skills
and desire to work directly with facility end users to support
reports and rules development and education. Supervision,
direction and performance management of direct reports.
Skills: Working knowledge of
system application implementation, enhancement and support methods
and practices. Comprehensive working knowledge of computer systems
analysis and programming techniques and procedures, including:
consulting with users to determine software or system functional
specifications; design, development, documentation, analysis,
creation, education, testing, coding, debugging, or modification of
computer systems or programs based on and related to user design
specifications. Working knowledge of IS standards and quality
methods and metrics. Working knowledge of project management
methodology. Familiarity of user business practices, concepts and
terminology sufficient to support the rule and report writing
tasks. Language proficiency in English, with excellent written
and verbal fluency.
Educational Requirement: BA degree
Other: Report Writing and Rules
Creation experience required
Travel Requirements: 5 – 25%
domestic US travel (depending on projects).
If you meet the above requirements and are looking
for a rewarding career, please take a moment to share your background
with us by applying online. UHS offers competitive compensation
commensurate with experience and benefits programs including medical,
dental, life insurance and 401k.
UHS is not accepting unsolicited assistance from
search firms for this employment opportunity. Please, no phone calls
or emails. All resumes submitted by search firms to any employee at
UHS via-email, the Internet or in any form and/or method without a
valid written search agreement in place for this position will be
deemed the sole property of UHS. No fee will be paid in the event the
candidate is hired by UHS as a result of the referral or through
Universal Health Services - 2 years ago