Manager, Infrastructure/Systems Engineering
Recommind - San Francisco, CA

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Recommind has just been praised as one of the “World’s Ten Most Innovative Companies in Big Data” by Fast Company and awarded a position in the ‘Leaders’ Quadrant of Gartner’s 2013 report, ‘Magic Quadrant for E-Discovery Software'. We were also recently placed on Deloitte’s Technology Fast 500™, for the fourth consecutive year. As a leader in unstructured data management analysis and governance technology, we use our sophisticated software to help organizations manage and leverage their information. By focusing on the rapidly growing volumes of unstructured information our clients create every day, we enable them to unlock the value assets in ways they could not before. We do this by building enterprise applications on CORE, our very powerful unstructured data management and analytics platform.

We have been recognized as one of the fastest growing companies in the Bay Area, and are showing no signs of slowing down. With each new measure of success achieved, our goals continue getting loftier, which means we are consistently looking to hire top talent to help reach them. While the right experience is important, more so is the high level of passion, intelligence, innovativeness, and entrepreneurial spirit that are inherent in our ideal candidates.

We have an immediate opening for a Manager of Infrastructure and Systems Engineering working in the eDiscovery Hosting Operations team in our San Francisco headquarters. Candidate will be responsible for remotely overseeing and coordinating Managed Services Providers, including driving 100% infrastructure uptime, monitoring and alerting, capacity planning, cost efficiency, and expansion into new global data centers. Candidate should have a strong hands-on technical background, able to work collaboratively, and have superior organization and communication skills. Position is full time in our San Francisco headquarters.

  • Vendor management & contract negotiation
  • Coordinate with Managed Service Providers and internal Recommind IT on network and Active Directory connections
  • Monitoring, escalation and root cause analysis for infrastructure issues
  • Capacity planning
  • Infrastructure to support incoming media and high-speed transfer to data centers
  • Data Security & Privacy: audits, RFPs, documentation, Disaster Recovery and fault tolerance plans and testing,
  • Backup strategy, design and verification
  • Storage management and efficiency
  • Configuring and deploying new servers
  • Software license management
  • Deployment of software upgrades
  • 7+ Years of general IT Systems Administrator experience
  • Proven experience in networking, hardware, SAN/NAS storage, Windows Server
  • Previous experience managing vendors and contract negotiation
  • Bachelor degree or equivalent experience
  • Strong hands-on technical skills.
  • Can work independently and collaboratively.
  • Ability to effectively track and communicate project status

We offer all of the perks expected of an established company, such as a competitive salary, a comprehensive benefits package and generous PTO - but we also offer the fun and excitement of being part of a mature start-up that is rapidly growing, incredibly fast-paced and built on teamwork and innovation.
Recommind is a leader in unstructured information management and analysis technology, delivering search-powered business applications that transform the way organizations find, manage, analyze and act upon data inside and outside the corporate network. Recommind’s solutions are all built on the CORE platform, which automatically accesses, organizes and analyzes large volumes of information in context from myriad sources. Recommind customers include AstraZeneca, BMW, Cisco, Clifford Chance, Marathon Oil, Morgan Lewis, US Department of Energy (DOE), White & Case and Wilmer Hale. Recommind is headquartered in San Francisco and has offices in Boston, London, Sydney and Bonn, Germany. For more information go to

Recommind is an equal opportunity employer.

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