Market Research (Excel/Powerpoint) - 1-2 years exp
Dew Software - Salt Lake City, UT

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Education: Bachelor’s degree or higher Experience: prefer 1-2 year experience in market research or social sciences or applied academic research Industries worked in: Ecommerce or Internet Business a plus, Market Research a plus

Functions: Support survey research tasks for the eBay Global NPS team, including Submit survey translation and survey programming requests to eBay’s survey vendors Check programmed surveys vs. originals for accuracy Categorize eBay customers’ open-end survey comments by theme Create tables of monthly survey results using spreadsheets Read email from survey takers and identify those that need follow up Report work results to Sr. Manager on the team

Skills Needed: General proficiency tabulating and reporting data using Excel Ability to interpret themes from survey text comments Attention to detail—ability to identify errors in survey texts vs. originals Organize and follow through on weekly project / task lists