Marketing Manager - Website Merchandising
USAA - San Antonio, TX

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As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture.
Recently Ranked #2 by Business Week in Customer Service , we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.
We are currently seeking talented Marketing Manager - Retail Merchandise for our San Antonio, TX facility.
Creates, facilitates and / or executes moderately complex marketing campaigns across multiple channels including - not limited to - media, direct, sponsorships and digital. Responsible for one or more of the following areas: ongoing management of agency resources; creating, managing and/or executing campaigns; and/or managing budgets. Collaborates and develops partnerships with various internal and external resources to develop and deliver marketing communications for one or more of the following: go-to-market plans, integrated tactical plans, project plans, milestone schedules, and/or creative strategy.

Develops and oversees overall project management of moderately complex marketing campaigns and plans.
Effectively partners with Agency to ensure alignment with goals and prioritization.
Collaborates with peers, enterprise partners and senior management to gain alignment.
Responsible for communication of campaigns through various reports/tool as required.
Serves as a resource to team members on matters of a routine nature.
Applies foundational knowledge of marketing principles.
Applies a moderate understanding of resource tools to assess performance against marketing objectives.
Relation to Other Positions
This position is an individual contributor non-people manager role.
Work Conditions
Resides in a workstation within a general office environment.
Works autonomously within a highly collaborative environment.
Standard work hours are Monday - Friday from 8:00 a.m. to 5:00 p.m. Overtime may be required as needed.
Minimum Requirements
Bachelor's degree or 6 years of Online/Digital Marketing experience.
Knowledge of online trends in industry.
Strong organizational skills and time management skill.
Advanced written and oral communication skills.
Advanced knowledge of Microsoft Office tools to include word, excel, and access.
Experience working with any or all of the following: UNICA Interact, Epiphany (Infor CRM), and or x+1.
At least three years of Website Merchandising experience.
Ability to leverage excellent analytical skills to analyze and summarize data to "Tell a story".
Ability to work collaboratively and cross functionally with both internal and external business partners.
Experience with Online retailing.
Expertise in customer targeting.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.
Relocation assistance is not available for this position.
Qualified applicants must successfully complete a pre-employment background and drug screen.

USAA is an Equal Opportunity/Affirmative Action Employer.

Percentage of Travel:

Relocation Approved:

Work Days:





Work Hours:
8:00am - 5:00pm

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