Marketing Programs Administrator - Pittsburgh, PA
Thermo Fisher Scientific - Pittsburgh, PA

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Posting date: March 1, 2013
  • Processes registrations for Fisher Scientific’s New Lab Start-Up Program
  • Processes redemptions for Fisher Scientific’s New Lab Start-Up Program which includes verifying proofs of purchase and contacting suppliers and customers as needed
  • Processes registrations for Fisher Scientific’s Moving On Program
  • Prepares and sends customer letters for Fisher Scientific’s PowerBuy Program
  • Processes redemptions for other Marketing programs and promotions as needed
  • Gathers and disseminates information and pursues a course of action for timely resolution of issues stemming from Marketing programs
  • Analyzes and resolves customer and supplier concerns using established procedures
  • Maintains accurate and organized files, including documentation of important verbal discussions, issues and requests
  • Other duties as assigned
Minimum Requirements/Qualifications: High School diploma; one year general office or customer service experience

Required level of experience: At least one year of general office or customer service experience, preferably in a position that required processing forms, orders and / or redemptions.

Required area of experience: General business

Travel: None

Non-Negotiable Hiring Criteria:
  • Strong interpersonal and organizational skills
  • Proficient with MS Office, MS Outlook, office equipment and mainframe
  • Ability to work independently and in a team environment
  • Very good oral and written communication skills
  • Resourcefulness
  • Strong decision-making and problem-solving skills
  • Ability to work with minimal supervision
  • Ability to set priorities and make decisions in a dynamic work environment
  • Detail-oriented and highly accurate, with excellent follow-up skills

About this company
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Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $17 billion and approximately 50,000...