Responsible for providing design support, application support and training on Commercial systems. Conceives, develops and evaluates plans and criteria for solving complex engineering problems. Assesses feasibility and soundness of proposed engineering solutions. Creates and implements plans to transfer and leverage engineering knowledge to internal and external customers. Defines and establishes design constraints. Recognized as a subject matter expert as demonstrated by significant accomplishment and contribution.
The essential functions of the position include, but are not limited to the following:
Application Support: Provide technical and application support through the development and implementation of application software tools, programs, and information to create strategic advantage, solve market needs, and leverage core capability to increase the knowledge and specification of Mitsubishi solutions. Develop engineering application white papers to address specific business unit concerns. Respected as subject matter expert.
Product Development: Suggests product development ideas, for evaluation by intern al product development team, to address needs in the business unit. Collaborates with management to define product feasibility, scope, impact, and technical needs. Coordinates and integrates efforts of other departments (including manufacturing, marketing, sales, operations, and training) to ensure product success
Training: Lead the creation and implementation of applications-based training for field sales, consulting-specifying mechanical engineers, distributors, owners, design professionals, and contractors. Training includes knowledge transfer of existing products/applications and introduction of new products/applications.
Technical Documentation and Collateral: Create and review technical documentation, literature, and collateral. Technical documentation includes, but is not limited to, application notes, I&O manuals, schematic drawings, submittals, engineering data, and white papers
Customer Care: Provide Tier 2 level customer support for distributors, owners, design professionals, and contractors for application and technical support.
The non-essential functions of the position include, but are not limited to the following:
Various support functions relating to specific sales activities and opportunities.
Perform other job functions as assigned
2-5 years mechanical HVAC experience, including design and energy analysis. Prefer P.E. license. Prefer LEED A.P. and CEM accreditation
B.S degree in mechanical engineering or similar technical degree
Experience with Trane Trace, Carrier HAP, EnergyPro, and EQuest
Experience with AutoCAD and REVIT
Excellent computer skills with Microsoft Office and networking; Strong communication, presentation, training, and technical writing skills; Analytical approach to problem solving; Team oriented, self motivated, and like to work hands-on
Management retains the discretion to add to or change the duties of the position at any time.
Mitsubishi Electric - 5 months ago