Media - Program Manager
Twitter - San Francisco, CA

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The Media Team at Twitter works directly with high profile users on the platform, and partners with media companies to enrich traditional media with Twitter content, data and technology. We work across the spectrum: from @cnn to @selenagomez, from @50cent to @FCBarcelona, from @PerezHilton to @pontifex. We’re looking for an enthusiastic and experienced program manager to help us plan, coordinate, strategize around and measure our highest value initiatives.

The Media Program Manager will work cross-functionally within Twitter, and often with third parties, to manage and coordinate high-value programs and activities. You'll be expected to define, scope and deliver projects from events such as #Oscars to launches like #Music, to complex custom integrations such as the Nielsen Twitter TV Rating. These projects are most often unique, pioneering and highly visible in the industry.

Success in this role is measured by:
Delivering positive project outcomes for Twitter and the Twitter Media team, meeting the project goals on time and within budget

Deriving analytics around the effectiveness of initiatives in driving Twitter Media's goals

Feedback from project stakeholders on quality and usefulness of communications

Increasing in efficiency over time; doing more with less through best practices and optimizations


Manage projects from start to finish, including stakeholder expectations and project risks. Track issues and develop mitigation and contingency plans.

Deal with complex problems effectively by managing internal relationships, cross functional teams, and collision management across initiatives that span Twitter.

Synthesize and present recommendations to senior leadership based on emerging business or technical opportunities/challenges.

Produce and maintain core project artifacts including schedules, status reports and surrounding documentation. Manage the expectations of all stakeholders through transparent and proactive status reports and other communications.

Participate in new business opportunities; develop prospective proposals and scopes of work

Develop a scalable strategy and organizational recommendations for execution of high-value engagements

Keep management, partners and others informed of program status and ensure that project participants have easy access to information that is useful to them.

Serve as the primary contact for third-party vendors, identifying and documenting integration points and dependencies

Coordinate large cross-functional teams including legal, analytics, support, design, comms, engineering and product

Define and document best practices, and contribute to company knowledge sharing effort


Experience working cross-functionally on deadline, delivering custom complex projects

An ability to communicate and work effectively across multiple internal disciplines

Expertise in managing complex projects, leading teams and managing partner interactions

Demonstrable leadership abilities in changing, ambiguous and challenging situations

Passion for media, and the evolving media landscape

Excellent understanding of program management best practices

The ideal candidate will have hands-on experience building software

Twitter - 17 months ago - save job
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