Medical Assistant - PCP Internal Medicine Clinic Job
UTMB Health - Galveston, TX

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Job Title: Medical Assistant - PCP Internal Medicine Clinic
Job ID: 33197
Location: Galveston
Business Unit: CACLN
Full/Part Time: Full-Time (40 hours)
Regular/Temporary: Regular

Min Qualifications

High school or equivalent. Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification required.

Job Description:
To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.

Department Marketing Statement

We believe that our patient's deserve 'our best' to help their patient care experience be a positive one, when they are feeling their worst!

We desire a candidate with prior work experience in a clinic environment with an 'I CARE' approach in interaction and work ethic, demonstrating:
I = Integrity; Initiative
C = Compassion; Caring; Cultural awareness; effective Communication; Competency in skills, team Cooperativeness
A = Accountability; Active listening; Always helpful; Advocacy
R = Respect for others; Resilience; Readiness; Reliability
E = Empathy; Excellence every day; Efficiency & Effectiveness

Salary Range

The salary range for this position is from $24,560 to $36,840 annually, commensurate with experience.

This position is a Band Code PC11.

Specific Job Related Duties

JOB SUMMARY:
To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.

ESSENTIAL JOB FUNCTIONS:
¿ Assists with patient flow within assigned outpatient clinic setting.
¿ Responds in a timely manner to call-lights.
¿ Provides comfort measures to patient / family.
¿ Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
¿ Obtains vital signs. Appropriately documents chief complaint and reason for visit.
¿ Uses aseptic techniques and infection control measures in the performance of duties.
¿ Accurately collects excretory specimens, such as urine and feces.
¿ Obtains blood samples by venipuncture.
¿ Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.
¿ Measures and records intake and output as ordered.
¿ Prepares and assists patients undergoing treatments, examinations, and procedures.
¿ Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
¿ Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
¿ Recognizes and communicates patient needs and unusual occurrences with patients / families.
¿ The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
¿ Safely and properly administers medications as assigned.
¿ Accurately documents / communicates interventions and measurements.
¿ Communicates relevant information to appropriate health care provider.
¿ Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
¿ Assist with medication reconciliation as required.
¿ Assists in the maintenance of equipment, supplies, and the environment.
¿ Assists in maintaining a clean and safe environment.
¿ Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability.
¿ Cleans equipment and returns to its proper place.
¿ Reports equipment and supplies needing replaced or repaired.
¿ Stocks rooms, carts, cabinets, etc. as assigned / requested.
¿ Respects and supports patient rights.
¿ Serves as patient / family advocate.
¿ Practices principles of patient and employee confidentiality.
¿ Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
¿ Practices positive customer peer relations.
¿ Consistently communicates in a professional and courteous manner.
¿ Reports and seeks assistance in dealing with guest complaints / concerns.
¿ Establishes and maintains a positive rapport with patient / family and co-workers.
¿ Consistently responds to customer requests / needs in an appropriate manner.
¿ Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.
¿ Demonstrates acceptable productivity and practices cost containment.
¿ Prioritizes and completes all work in an effective and efficient manner.
¿ Demonstrates initiative, resourcefulness, and flexibility.
¿ Effectively and efficiently uses time, equipment, and supplies.
¿ Functions as an interdependent and supportive team member.
¿ Provides support and assistance, as appropriate.
¿ With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
¿ Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.
¿ Accepts responsibility for own growth / development.
¿ Participates in in-services and ongoing education programs.
¿ Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.
¿ Exchanges constructive feedback with peers and others.
¿ Conducts self-evaluation and participates in developmental goal setting.

MARGINAL OR PERIODIC JOB FUNCTIONS:
¿ Performs related duties as assigned.

REQUIRED EDUCATION / EXPERIENCE:
High school or equivalent. Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification required.

EQUIPMENT:
Standard office equipment and related supplies for a selected patient population. Mechanical devices.

WORKING ENVIRONMENT:
¿ Work environment is located in a comfortable indoor area.
¿ Conditions such as noise, odors, cramped work space and/or fumes could sometimes cause discomfort.
¿ Moderate to extreme physical effort may be required, such as walking, standing, performing CPR, and lifting materials, equipment, objects, and/or patients.
¿ Occasional lifting may be heavy and awkward, over 50 lbs.
¿ Vision, hearing, talking, and sense of touch abilities must be adequate to enable one to quickly and accurately perform tasks such as reading small print, reading from monitoring equipment, defining details, sending and receiving clear and accurate oral communication.
¿ Frequent periods of concentrated or focused attention will be needed to interpret visual, auditory, and sensory inputs.
¿ Rotating shifts may be required.
¿ Alertness and careful attention to detail will be required to avoid injury.
¿ May be exposed to such occupational hazards as communicable diseases, radiation, chemotherapeutic agents, and disoriented or combative patients.
¿ May be required to work extended shifts in situations deemed necessary by the Practice Coordinator or Director of Nursing.

OTHER:
Specific job requirements or physical Business Unit of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code.

Preferred Work Experience

¿ prior experience in fast paced ambulatory clinic
¿ familiar with patient centered medical home care delivery
¿ phlebotomy experience
¿ computer savvy

Equal Employment Opportunity

The University of Texas Medical Branch at Galveston is an equal opportunity, affirmative action institution which proudly values diversity. Candidates of all backgrounds are encouraged to apply.

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