Medical Assistant - Total Care Clinic - 10824
University of Florida Jacksonville Healthcare Inc. - Jacksonville, FL

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Accept the Challenge…Make a Difference

University of Florida Jacksonville Healthcare, Inc. has supported the University of Florida's physician practice in Jacksonville and other northern Florida and southern Georgia communities since 1971. UFJHI provides a wide range of business services to one of the largest mixed specialty practices in the southeastern United States consisting of over 300 physicians working in 30 clinics. UFJHI is an exciting and challenging place to work. We really care about the communities and patients that we serve. Our employees work alongside nationally and internationally renowned physicians who are engaged in teaching and research as well as providing healthcare services. Primarily located in Jacksonville, Florida, UFJHI also offers a great north Florida lifestyle with countless recreational activities, museums, orchestras along with professional and amateur sports.


Scope of the Job

A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.

In accordance with Florida State Regulations, a Medical Assistant can perform the following duties under the direct supervision and responsibility of a licensed physician:

Essential Functions

The essential functions are the primary dimensions for performance review.


Maintain patient privacy .


Perform aseptic procedures


Take patient’s vital signs


Prepare patients for the provider’s care


Perform venipunctures and administer routine, non-controlled medications


Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time.


Perform all assigned electronic medical record functions, to include responding to and handling Allscripts tasks, as directed.


Administer medication as directed by and under the direct supervision of licensed physician


Observe and report patients’ signs or symptoms


Administer basic first aid


Assist with patient examinations or treatments


Operate office medical equipment


Collect routine laboratory specimens as directed by the provider


Perform basic laboratory procedures


Clerical Duties: Depending on Department/Clinic needs, duties may occasionally include: scheduling patient appointments, obtaining necessary signatures and documentation as well as appropriate demographic and financial information, maintain medical records, announce the arrival of patients, answer incoming telephone calls, serve as liaison between patients, nurses, physicians and others, and provide excellent customer service.


Use computer software systems, such as Electronic Medical Record, Medical Necessity, Ancillary Test Results, etc.

Age of Patients: ___ All Ages ___ Adult Only ___ Pediatrics Only

Secondary Functions

Adhere to all regulatory requirements such as JCAHO, CLIA, HIPAA, etc.


Must be able to perform under stress when confronted with emergency, critical, or unusual situations. Must be capable of dealing with periodic cyclical workload pressures and levels of responsibility. Required to make independent judgments without supervision. Must be able to make generalizations, evaluations, or decisions based on sensory or judgmental criteria. Must have the adaptability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Requires the ability to work with people beyond giving and receiving instructions.



Ability to communicate both orally and in writing. Ability to prioritize work and handle multiple tasks. Knowledge of ambulatory health care or related health care fields. Skilled in conflict resolution. Must be detail oriented; Basic computer literacy and arithmetic skills. Basic clinical competencies.


Prefer at least one-year Medical Assistant experience.

Education and Certifications

High school diploma or GED equivalent required. Graduation from approved Medical Assistant program. Graduation from EMT or military Emergency Medical Technician school may be substituted. Certification by the American Association of Medical Assistants or as a Registered Medical Assistant by the American Society of Medical Technologists required within three months from date of hire and actively maintained. Certified EMT may be substituted for the Medical Assistant certification. Current BLS certification maintained .