Medical Assistant--Western Hills Medical Group
Physician Group of Utah - Salt Lake City, UT

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The role of the Medical Assistant (MA) is to provide outstanding support to physicians and healthcare providers while providing exceptional care to patients and customers within the clinical scope of an MA. The MA ensures that patients are welcomed in a warm and friendly manner and sees that their needs and expectations are met. MA's are responsible for ensuring the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter.

Key Responsibilities
Coordinates with clinic staff to ensure a positive patient flow and waiting room experience
Assists with front and back office duties
Prepares patients to be seen by physicians
Collects vital signs and testing as required by the healthcare provider
Assists provider with collection, documentation, processing, and verification of information related to patient care in an EMR system.
Keeps patients informed of wait times and manages visit expectations
Performs diagnostic tests and processes and enters results
Communicates patient concerns and needs to the healthcare provider
Timely responses to patient inquiries and timely completion of assigned tasks
Completes documentation of patient interactions
Maintains cleanliness of clinic areas, exam rooms and medical implements before and after patient use
Responsible to set up exam rooms and stock with up to date required supplies for patient care
Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests

Assists in routine clerical functions such as filing of medical information in patient's records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes
Facilitates timely closing of clinic and follows closing procedures
Completes assigned training and education
Performs other duties as determined by the Practice Manager or Clinic Director

Minimum Requirements:
This position requires verifiable successful completion of an accredited Medical Assistant program
Demonstrated ability to communicate effectively on the phone, in writing and via email
Ability to exercise discretion on sensitive and confidential matters
Demonstrated computer skills with data entry software
Must be able to flex schedule in accordance with patient and provider schedules

High School diploma or GED equivalent is required
Institutional accreditation and degree obtainment will be verified upon hire

Preferred Qualifications:
One or more years experience in an outpatient clinic or other healthcare setting
One or more years of demonstrated customer service experience
Experience working with an EMR system
Medical Assistant certification
Phlebotomy experience
Bilingual in English and Spanish

Physical Requirements:
Work up to a 12 hour shift
Sit up to 6-8 hours a day
Stand and walk up to 4-6 hours a day
Speak and listen to internal and external customers
Bend to reach supplies/materials, reach with hands and arms throughout the day
Lifting, pushing, pulling
Grasp and manipulate tools
Key information into a computer workstation, use computer peripheral tools

Please Note:
All positions subject to close without notice
Must be willing to float to other locations