Medical Office Specialist III | Outpatient Physician Offices
The University of Arizona Medical Center - Tucson, AZ

This job posting is no longer available on The University of Arizona Health Network.

At The University of Arizona Health Network, you will find an environment like no other. Our culture of excellence promotes continuous learning, total collaboration, growth and innovation. To continue our reputation for excellence, we are committed to recruiting and retaining the most skilled and caring professionals in the industry. We believe in the importance of investing in our employees. We offer a competitive salary and a generous array of benefits. We take exceptional pride in the challenging and rewarding career paths we offer our employees, as well as the educational opportunities available to them.

Position Summary:

The primary purpose of this position is to facilitate all patient interactions at UAHN's medical office locations with high quality customer service. This position ensures that patient registration, appointment scheduling, inquiries, patient check-in and check-out and all patient telephone calls are processed accurately, timely and in accordance with UAHN policies and quality standards; including site specific guidelines. The incumbent may also be assigned as the Custodian of Records.

Required Qualifications:

High school diploma or equivalent. 18 months experience in a medical office that requires patient financial evaluation, significant patient telephone and face-to-face contact. 18 months experience with insurance companies and managed care plans; management of the referral process is necessary or 18 months experience in a UAHN medical office specialist position. Specialty pre-visit management, including but not limited to, surgery scheduling. Knowledge of patient admission process. Demonstrated customer service and conflict management skills, the ability to work as a team member, and train less experienced staff in front office business operations and patient financial policies. Bilingual skills (English/Spanish) preferred.

If you are interested in viewing other positions with us, please visit www.uahealth.com/careers or click "Return to List"

The University of Arizona Health Network - 19 months ago - save job
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The University of Arizona Health Network is a nonprofit healthcare system devoted to advancing health and wellness through education,...