Medical Records Clerk/Office Support
Central Minnesota Mental Health Center - Minnesota

This job posting is no longer available on Central Minnesota Mental Health Center.

Medical Records Clerk/Office support staff are responsible for providing front desk service, performing transcription for clinicians, and maintaining medical records for the agency. Medical Records Clerk/Office Support Staff report to the Office Manager.

This is a full-time position that may include evening and weekend hours.

  • High School Diploma or GED
  • Computer literate; MS Office Suite, Outlook email, IRIS or other electronic health records software
Job Responsibilities

Client Services:
  • Greet clients, verify insurance and client information;
  • Answer telephone and direct calls to appropriate staff; monitor answering machine messages;
  • Schedule appointments for clinical staff;
  • Place reminder calls to clients to verify appointments;
  • Contact clients to reschedule cancelled appointments.
  • Listen to voice recordings and convert into written reports;
  • Type psychiatric evaluations, progress notes, medicine management notes and correspondence for psychiatrists.
Medical Records:
  • Provide release of information for clients, court or other medical facilities;
  • Copy and/or fax medical records as requested;
  • Scan released records into IRIS software; enter information into the release log;
  • Perform data entry; type Group Notes, Physician Release Letters, Termination and Do Not Show letters;
  • Type forms and create labels as needed.
Quality Assurance:
  • Verify diagnostic assessment’s notes for spelling, grammar, punctuations and service code line compliance.
Other Duties as Assigned:
  • Open and close office building;
  • Maintain reception area for a clean and professional appearance.

About this company
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We are a non-profit organization dedicated to providing a wide array of mental health services to meet diverse community needs. Central...