Accept the Challenge…Make a Difference
University of Florida Jacksonville Healthcare, Inc. has supported the University of Florida's physician practice in Jacksonville and other northern Florida and southern Georgia communities since 1971. UFJHI provides a wide range of business services to one of the largest mixed specialty practices in the southeastern United States consisting of over 300 physicians working in 30 clinics. UFJHI is an exciting and challenging place to work. We really care about the communities and patients that we serve. Our employees work alongside nationally and internationally renowned physicians who are engaged in teaching and research as well as providing healthcare services. Primarily located in Jacksonville, Florida, UFJHI also offers a great north Florida lifestyle with countless recreational activities, museums, orchestras along with professional and amateur sports.
Scope of the Job
Provides administrative support utilizing knowledge of medical terminology and procedures in a medical environment. Using independent judgment and initiative, supports the Faculty and Administrator. May report directly to the Administrator and/or designee. Applies professional, medical secretarial expertise, exercising initiative and proficient organizational skills, to perform a variety of secretarial duties. Exhibits confidentiality, flexibility and accountability. Prioritizes heavy work volume in a fast paced environment. Performs duties independently and initiates judgment in handling difficult or critical situations.
The essential functions are the primary dimensions for performance review.
Performs general office duties to include use of personal computer, answering the telephone relaying/routing messages and correspondence, filing, copying, faxing, etc.
Arranges travel and submits necessary leave paperwork for providers.
Type/transcribe and proofread routine correspondence from dictation or handwritten notes as assigned.
Maintains physician files/roster/calendars, schedules and arranges meetings, attends division meetings and takes minutes as needed.
Order and maintain office supplies and equipment.
Maintains patient confidentiality
Cross train with other office support staff.
Prepared edits and distributes correspondence.
Maintains electronic and hard copy files
May schedule outpatient clinic appointments.
May input demographic and clinic information into Divisional patient data bases
Processes check requests and obtain appropriate signatures.
Response for division’s accounts including but not limited to faculty, PEA, accounts payable and PSA
Schedules and coordinates interviews for open clinical and administrative positions, including faculty, residents, fellows and secretarial.
Must be able to perform under stress when confronted with emergency, critical, or unusual situations. Must be capable of dealing with periodic cyclical workload pressures and levels of responsibility. Required to make independent judgments without supervision. Must be able to make generalizations, evaluations, or decisions based on sensory or judgmental criteria. Must have the adaptability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Requires the ability to work with people beyond giving and receiving instructions.
SKILLS, QUALIFICATIONS, AND REQUIRED EXPERIENCE
- Must be very detail oriented.
- Must be able to type at least 50 WPM
- May be required to be proficient with Dictaphone and calculator
- Must be skillful in navigating the Internet to provide essential information for research projects
- Possess excellent verbal and written communication skills.
- Ability to prioritize tasks and organize work flow.
- Must be able to handle stressful situations in a professional manner.
- Proficient with Microsoft software applications (i.e., Word, Excel, Outlook). Ability to interact effectively with staff and outside contacts on a variety of levels.
- Valid Florida Driver's License and access to personal vehicle.
- Knowledge of medical terminology helpful.
Minimum of 1 year experience in a medical office or health related field required.
Education and Certifications
Associates degree preferred. Experience in a relevant position may be substituted for education on a two for one year basis.
High school degree required or GED equivilent.