Provides services of both a technical and non-technical nature in the laboratory service areas. Performs routine and complex laboratory tests in an assigned department of the clinical laboratory to provide physicians with rapid and accurate laboratory test results. Duties include: preparation of specimens for processing in the laboratory; performance of waived, moderate, and highly complex analytical process; establishing performing and documenting quality assurance, quality control and equipment maintenance; recognizing problems and identifying causes; developing alternatives and determining solutions; confirming and verifying results through an in-depth knowledge of techniques, principles, and instruments; correlating and interpreting data based on knowledge of factors affecting test results; data handling and input.
This position reports to the Technical Supervisor, and may also receive direction and work assignments from other designated individuals..
A. Technical Skills:
1. Performs waived, moderate, and/or highly complex analytic processes without direct supervision. Uses routine and specialized automated and non-automated laboratory procedures and/or techniques for which he/she is qualified, trained, and demonstrates competency according to established lab standard operating procedures (SOP’s).
2. Operates laboratory instruments and ensures proper functioning of laboratory equipment. Troubleshoots basic instrument malfunction(s) and performs preventive and corrective maintenance on all laboratory equipment. Uses instrument hotline(s) if available to obtain help in resolving instrument problems. Recognizes when professional service is required and requests service if instrument is covered under a service contract. Otherwise, reports service needs to supervisor for resolution. Maintains records and documentation of maintenance.
3. Calibrates laboratory instruments to ensure accuracy of test results. Performs quality control procedures as specified in lab section SOP’s and maintains QC records and documentation necessary to meet the standards of accrediting agencies.
4. Understands appropriate specimen collection, handling and transport procedures. Prepares specimens for analysis and determines acceptability of samples within guidelines.
5. Processes data, validates assay accuracy, and enters data in the laboratory computer system, along with appropriate explanatory or interpretive information. Meets all section turnaround times.
6. Monitors quality control and assists in data collection for QA indicators, as assigned.
7. Performs internal and external proficiency testing (PT). Handles PT samples in the same manner as patient samples.
8. Maintains clean and orderly work area. Cleans bench surfaces and equipment each shift or after contamination or spill.
9. Meets output measures as defined by individual group policy. Assists with workload in any section where competency has been verified and is current.
B. Knowledge Base:
1. Understands and complies with good laboratory practice, including safety, HIPAA, confidentiality, and regulatory requirements.
2. Recognizes critical patient results and follows the defined process for reporting them.
3. Recognizes unexpected results, errors and problems with patient tests and escalates as required.
4. Understands the theory of laboratory procedures. Evaluates potential technical, instrumental, and/or physiologic causes of unexpected test results.
5. Correlates clinical and laboratory data with pathologic states to determine result validity.
6. Evaluates exceptions to established criteria and special circumstances related to specimen collection and integrity to determine impact on testing.
7. Recognizes appropriate and inappropriate selection of basic and complex lab tests.
8. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with patients, co-workers and other health care professionals.
C. Judgment/Analytical Decision Making:
1. Performs analytical decision making functions without direct supervision.
2. Prioritizes order of testing based on priority of request, workload and testing schedules to meet turn-around times. Coordinates general work flow in assigned area.
3. Differentiates technical, instrumental, and/or physiologic causes for unexpected test results.
4. Resolves and documents resolution of all QC results which fail lab criteria and institutes corrective action.
5. Evaluates instrument/method failure and communicates according to protocol.
6. Integrates and relates lab data to investigate possible discrepancies and contributes to the resolution.
1. Responds to technical questions consistent with level of training.
2. Participates in continuing education and staff meetings. Responsible for own professional development.
3. Trains new employees, including Technicians, MLT’s, Technologists, and MT’s. Assists in verifying competency of new employees
4. Teaches laboratory procedures and policies, including methodology and instrument operation, to Technician, MT, and MLT students, and to pathology residents and post-doctoral fellows.
5. Provides technical information and/or instruction to clients, new employees, medical students, residents, peers and the public as defined and where appropriate.
6. Reviews and validates laboratory procedures as requested. Integrates into practice all procedure updates and changes.
1. Maintains adequate inventory of reagents and supplies. Notes receipt date and lot number on reagents to ensure that oldest stock is used first. Discards outdated reagents according to section policy.
2. Suggests improvements and efficiencies in laboratory processes and procedures.
3. Supervises laboratory personnel as assigned.
4. Implements changes in response to new technology and laboratory procedures as assigned.
5. Reviews daily data reports as requested.
1. Reports test results according to defined procedures.
2. Maintains open and effective communication with personnel in work team, and with members of other teams throughout the laboratory. Demonstrates willingness to cooperate with team members and with cross-functional groups in the laboratory to accomplish timely and accurate testing.
3. Demonstrates professional demeanor, in personal appearance and behavior, in all work-related interactions inside and outside of the laboratory.
4. Demonstrates adaptability by embracing changes in the laboratory with a positive attitude. Provides constructive feedback for modification of laboratory procedures, policies and test/employee scheduling.
5. Interacts with other healthcare workers to solve problems and interpret patient lab results within the framework of medical technology.
6. Informs physicians regarding details and limitations of lab procedures.
G. Other duties as assigned:
- Management retains the discretion to add to or change duties at any time.
Physical and other requirements:
- Bachelor’s degree in Clinical or Medical Laboratory Science, Medical Technology or in the chemical or biological sciences.
- Certification from ASCP (MLS(ASCP) or MT(ASCP) or categorical certification)
- Certification must be applicable to the area(s) of responsibility.
- Regular and reliable attendance.
- Excellent customer service skills.
- Fine motor coordination.
- Ability to work well with others.
- Ability to work assigned schedule and all required overtime.
- A bility to work well unsupervised.
- Ability to prioritize tasks.
- Occasional light lifting is expected.
- Must be able to sit and/or stand for extensive periods of time
- Ability to communicate effectively in English both written and verbal.
- Demonstrates responsibility and dependability.
- Ability to maintain a professional image and pleasant demeanor.
- Strong attention to detail.
- Good visual acuity including color perception, as required.
- Ability to organize work, to meet deadlines and to work under stressful conditions.
- Must be able to sit for extensive periods of time
- High sense of integrity and ability to maintain confidentiality.
Note: Errors or negligence in the performance of duties may lead to serious consequences for patients or disrupt the operation of the group.
- Involves judgment in planning work, assessing results, solving problems, and taking or recommending action.
- Absolute integrity in the accurate identification of samples, performance, and reporting of results.
Available to work weekends and holidays as needed.
ARUP Laboratories - 15 months ago