Medicare Collection Specialist
PAS - Dallas - Irving, TX

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Parallon Business Performance Group at the Dallas Shared Services Center is seeking a Collections Specialist. The Collections Specialist performs account follow-up and resolution of patient receivables.
  • Monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner
  • Identify coding or billing problems from EOBs and work to correct the errors in a timely manner
  • Identify problem accounts and escalate as appropriate
  • Update the patient account record to identify actions taken on the account
  • Work with patients and guarantors to secure payment on outstanding account balances
  • Sort and file correspondence
  • Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"
  • Other duties as assigned
  • Communication - communicates clearly and concisely, verbally and in writing
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • PC skills - demonstrates proficiency in PC applications as required
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
  • High school diploma or GED required
  • At least one year of collections experience required, Medicare experience is a plus.
  • Relevant education may substitute experience requirement

HCA Inc - 20 months ago - save job - block
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