Member Svc Rep Call Center Bilingual Spanish\Engl Req'd
Visiting Nurse Service of New York 155 reviews - Manhattan, NY

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Provides efficient and courteous customer service through telephone contact. Articulates general program information to the community and resolves and documents customer complaints or refers to higher levels. Monitors customer service activities and performance, and maintains member and member-related records. Displays VNSNYs care and commitment to its members and patients by creating a positive customer experience.

Works under general direction. Education: High School Diploma or equivalent required. Bachelors Degree in Communications, English, Public Relations or related field, or the equivalent preferred.Experience: Minimum of two years customer service experience required, preferably in a health care setting. Excellent oral/verbal communication and customer service skills required.

PC skills including Microsoft Office required. Bilingual skills may be required as determined by operational needs.

About this company
155 reviews
The Visiting Nurse Service of New York is the largest not-for-profit home health care agency in the United States and has been part of the...