Membership Rep II-Eagan,MN-62927
WellPoint - Eagan, MN

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DeCare Dental is a proud member of the WellPoint family of companies and is one of the fastest growing dental benefit management companies in the United States. At DeCare Dental, we are dedicated to improving the lives of the people we serve and the health of our communities.

Bring your expertise to our innovative, achievement-driven culture, and you will discover lasting rewards and the opportunity to take your career further than you can imagine.

The Membership Representative II is responsible for enrollment, billing activities and/or maintaining assigned accounts. Must be able to successfully perform all the duties of the Membership Rep I. Primary duties may include, but are not limited to:

Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers.
Verifies enrollment status, makes changes to records, researches and resolves enrollment system rejections; addresses a variety of enrollment questions and/or concerns received by phone or mail.
Responsible for billing and delinquency processes for assigned groups.
Ensures accuracy and timeliness of the membership and billing function.
Responds to inquiries concerning enrollment processes.
Performs error output resolution for electronic eligibility and processes error discrepancy lists.
Bills, collects premiums and reconciles payments and maintains and reconciles premium bill, self-bill and individual billed accounts.
Notifies clients of premium discrepancies through payment adjustment notices and detailed audits.
DeCare Dental is a proud member of the WellPoint family of companies and is one of the fastest growing dental benefit management companies in the United States. At DeCare Dental, we are dedicated to improving the lives of the people we serve and the health of our communities.

Bring your expertise to our innovative, achievement-driven culture, and you will discover lasting rewards and the opportunity to take your career further than you can imagine.

The Membership Representative II is responsible for enrollment, billing activities and/or maintaining assigned accounts. Must be able to successfully perform all the duties of the Membership Rep I. Primary duties may include, but are not limited to:

Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers.
Verifies enrollment status, makes changes to records, researches and resolves enrollment system rejections; addresses a variety of enrollment questions and/or concerns received by phone or mail.
Responsible for billing and delinquency processes for assigned groups.
Ensures accuracy and timeliness of the membership and billing function.
Responds to inquiries concerning enrollment processes.
Performs error output resolution for electronic eligibility and processes error discrepancy lists.
Bills, collects premiums and reconciles payments and maintains and reconciles premium bill, self-bill and individual billed accounts.
Notifies clients of premium discrepancies through payment adjustment notices and detailed audits.

WellPoint - 21 months ago - save job
About this company
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WellPoint, Inc. (WellPoint) is a health benefits company serving 35 million medical members, as of December 31, 2008. The Company is an...