The part-time Mentoring/Connections Coordinator will develop mentoring and connection programs and services for the Asian American Student Success Program. This position will assist first generation, refugee and immigrant Asian American students at UMass Boston who are feeling isolated to utilize the resources, programs and services available to them in the Asian American Students Success Program and at UMass Boston as a means to increase Asian American retention, persistence, course completion and graduate rates. The Mentoring/Connections Coordinator will also: develop and create one-on-one mentoring program(s), informal groups and activities that ease the transition to college and assist students to feel part of the university; recruit students to participate in programs and activities through tabling, use of social media, speaking in classes, etc.; develop and disseminate marketing materials to potential participants using flyers, social media and university broadcast systems; recruit, select and supervise student employees to assist in planning and executing activities and events; provide coaching to participants as needed; maintain necessary database records and evaluation reports in compliance with the grant; and other duties as assigned.
Bachelor’s Degree in Education, Human Services or a closely related field is required and a minimum of one-three years of experience in higher education student support and/or student activities, preferably with Asian American students, is required. Demonstrated ability to work with low-income, first generation, immigrant and refugee students from urban settings required. Bilingual skills, particularly in Cantonese, Mandarin or Vietnamese preferred.
• Knowledge of various administrative software applications and programs, including Microsoft Office;
• Ability to work effectively and efficiently in a team capacity with a broad range of staff to accomplish departmental, program and university goals;
• Ability to respond tactfully and professional to student’s needs;
• Ability to multi-task in a fast paced environment;
• Ability to use independent judgment and be entrusted with confidential information;
• Strong interpersonal skills, including the capacity to work cooperatively with a wide range of individuals;
• Strong oral and written communication skills;
• Strong organizational skills;
• Strong commitment to customer service;
• Good judgment and discretion.
UMass Boston is an Affirmative Action, Equal Opportunity, Title IX Employer. Among the procedures which may be used to select personnel to fill vacant positions are review of work experience, reference checks, and interviews. All appointments and promotions will be effective on a Sunday.