Meter Reader - Ratified 01/20
Westar Energy - El Dorado, AR

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A Day in the Life of a Meter Reader at Westar Energy

Westar Energy, Inc. (NYSE: WR) is Kansas’ largest electric utility. For more than a century, we have provided Kansans the safe, reliable electricity needed to power their businesses and homes. Every day our team of professionals takes on projects to generate and deliver electricity, protect the environment and provide excellent service to our nearly 700,000 customers. Westar has 7,100 MW of electric generation capacity fueled by coal, uranium, natural gas, wind and landfill gas. We are also a leader in electric transmission in Kansas. Our innovative customer service programs include mobile-enabled customer care, a smart meter pilot project and paving the way for electric vehicle adoption. Our employees live, volunteer and work in the communities we serve.

Meter Readers
Westar Energy is an electric utility serving approximately 685,000 customers in Kansas. We are currently seeking qualified candidates for one Meter Reader position in El Dorado, Kansas, wage rate $14.98. Hours will be Monday through Friday, 7:30am to 4:00pm plus additional hours as required.
Meter Readers - Meter Readers shall be qualified through knowledge, experience, training, and physical ability to read gas and electric meters, operate the ITRON system, check for theft and diversion, and recognize signs of gas leakage and work collections.
Read electric and gas consumption meters and enter data in hand-held computers.
Walk or drive vehicles along established routes to take readings of meter dials.
Download the assigned routes by docking the hand held to a docking station.
Upload on to docking stations all information collected on hand-held computers during meter rounds to offices so that data can be compiled.
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations via trouble messages and trouble codes in the hand held.
Inspect meters for unauthorized connections, defects, gas leaks, and damage such as broken seals.
Update and maintain pertinent information and coding such as client addresses and meter locations, to the accounts via the handheld.
Report to service departments any problems such as meter irregularities, damaged or compromised equipment, or impediments to meter access, including dogs and problematic customers.
Answer customers' questions about service and direct them to customer care centers.
Leave messages (i.e., door tags) to make arrangements (e.g., different times to read meters, contain dog) in cases in which meters are not accessible.
Identify the potential hazards and wear and use the proper PPE.
Collects past due accounts when customers are in arrears and records it in an in-truck terminal using mobile data software.
Completes successions and other types of orders in the in-truck terminals using mobile data software.
Guide and assist others (e.g., engineers, out of town linemen crews) when inclement weather occurs.
Complete surveys (e.g., commercial, residential, device use) in order to keep databases updated. The successful candidate will demonstrate the following:
Safety – The job requires the utmost attention paid to safety in all instances.
Dependability— Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail— Job requires being careful about detail and thorough in completing work tasks.
Independence— Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Cooperation— Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity— Job requires being honest and ethical.
Self Control— Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Initiative— Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance— Job requires accepting criticism and dealing calmly and effectively with high stress situations in addition to inclement weather conditions.
Persistence— Job requires persistence in the face of obstacles.
Achievement/Effort— Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Customer Service Orientation – Understands the importance of serving the customer at a high level of satisfaction. The successful applicant is subject to work in all types of weather conditions and must possess a valid driver’s license. A company vehicle is not provided for meter readers, as such, the successful applicant must have access to a reliable vehicle. Selected applicants will be required to pass a background check, will be required to pass a drug screen and will be required to pass qualification testing. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/M/F/D/V

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Westar Energy wished upon a star, and the answer was -- "focus on power utility resources." Westar Energy has a generating...