Metro Detroit East - Teller - Berkley Banking Center - Southfield, MI
Bank Of America - Southfield, MI

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Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:

Ability to work within established policies, procedures and guidelines.

Identify customer needs and refer financial products and services.

Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude.

Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.

Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching.

May be required to work Saturdays and or extended hours as needed.

Qualifications

Required Skills:
Minimum of six months cash handling experience.

Minimum of six months customer service experience.

Ability to work effectively as a team member.

Strong oral and written communication skills.

Ability to respond and assist customers with inquires and/or problem resolution.

Careful attention to detail and time management.

Desired Skills/Assets :
Previous cross-sales and/or referral experience.

Ability to identify customer financial needs, goals and objectives.

Proficiency in basic computer skills.

Previous banking/financial services/teller experience.

Bilingual (fluent verbal and written skills).

Bank of America - 2 years ago - save job - block
About this company
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Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries...