Mgr II Sales Support- Atlanta, GA -62841
WellPoint - Atlanta, GA

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Blue Cross Blue Shield of Georgia is a proud member of the WellPoint family of companies. At BCBS of Georgia , we are dedicated to improving the lives of the people we serve and the health of our communities.

Bring your expertise to our innovative, achievement-driven culture, and you will

discover lasting rewards and the opportunity to take your career further than you can imagine.

Responsible for managing the activities within a sales support unit. Essential duties to include, but are not limited to:

Develops processes for consistency.

Manages sales support activities which may include one or more of the following functions: broker call center, sales support staff, field service, sales training and technology, broker administration, proposals, product development, or material distribution.

Responsible for developing and implementing cross-functional process re-engineering efforts to improve Large Group organizational performance. Includes development and maintenance of varied technological solutions.

Responsible for preparing budget and forecasting.

Provides superior quality of service, or responsible for ensuring that

Support/Sales Associates provide new and/or existing accounts superior quality of service related to sale of new product lines, enrollment, renewals and other consultative and administrative support. Provides or reviews information highlighting any benefit enhancements

and changes, WellPoint procedures, etc.

Remains informed of various enhancements to WellPoint product lines. Includes working with Sales Managers and Sales staff regarding renewals of existing accounts.

Establishes and maintains effective business relationship with brokers and existing accounts within sales office market area.

Responsible for hiring, training, motivating, developing performance appraisals, and counseling staff.

Responsible for management of various projects.

Job Qualifications

BA/BS and 3-5 years professional experience or equivalent combination of education and work experience required.

Health insurance experience preferred.

Strong written, oral and interpersonal communication skills required. Strong analytical skill and PC capabilities required.

Strong tactical planning and organization skills, and managerial experience skills required.

Once an offer is accepted, all external applicants are subject to a background investigation
and if appropriate, drug testing. Offers of employment shall be contingent upon
passing both the background investigation and drug testing (if required).

  • Current WellPoint associates: All referrals must be submitted through the formal
associate referral process on WorkNet. Official guidelines for the associate referral
program can be found in My HR.

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We recently changed our name from WellPoint to Anthem, Inc., the name people know us by best. As our companies continue to take a more...