Mgr, Sales I -Direct Sales-SFU
Charter Communications - Richland Hills, TX

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Manage the daily operation of the Direct Sales department at the KMA level, to meet and exceed budgeted sales goals. ESSENTIAL FUNCTIONS OF THE POSITION Actively and consistently support all efforts to simplify and enhance the customer experience Responsible for meeting and exceeding budgeted sales goals Supervise all Direct Sales staff and service partner personnel. Direct reports may include Supervisors - Direct Sales, Direct Sales Representative as well as service partners. May also manage other Sales resources as assigned (i.e. MDU Relationship Executives). Monitor the payroll process and ensure that all commissions are calculated properly Recruit, interview, hire, train and guide Direct Sales staff and service partners. Support of Direct Sales team will consist of approximately 80% office work and 20% field work Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy . Communicate and monitor territory assignments to residential and MDU sales representatives Provide feedback to Shared Serivces as needed Handle employee relation issues, including performance appraisals, coaching, safety training, etc Assist with budget preparation, and provide input on broader marketing issues Perform other duties as requested by supervisor PREFERRED QUALIFICATIONS Skills / Abilities and Knowledge Ability to communicate orally and in writing in a clear and straightforward manner Ability to manage and motivate others Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge of company products and services preferred Vision ability close vision, peripheral vision, and ability to adjust focus Education (level and type) BachelorĀ“s degree in business or marketing, or equivalent experience required Related Work Experience Number Of Years Sales experience 3 + Sales Management experience 2 + Telecommunications and cable industry experience preferred Certifications and/or Licenses Valid driverĀ“s license, satisfactory driving record within Company required standards and auto insurance WORKING CONDITIONS Office environment, with occasional field support Travel as required
        Primary Location

        US-Texas-RICHLAND HILLS

        About this company
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        Charter Communications navigates the waters of US cable services. The cable system operator has about 5 million mostly-residential...