American Express Global Corporate Payments solutions are preferred by the world's top businesses. We are innovators in the payments industry, at the forefront of creating solutions for mid-sized and large companies that help them leverage their purchasing power, eliminate many labor-intensive operations in expense management. and broaden the use of cards and electronic payments to take the place of cash and checks. We continue to expand the ways in which companies can maximize working capital, and provide world-class Cardmember benefits to their employees. Our success is reflected in the fact that 90% of the Fortune 100 chooses American Express for these services. With more than 160 years of innovation behind us, our future could not look more promising. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations.
Account Managers are responsible for developing mutually-beneficial relationships, by establishing an in-depth understanding of the client’s organization and expense management needs, so they can consultatively recommend custom solutions to help drive efficiencies and success for our corporate clients. In their arsenal of tools is the payment industry’s most robust suite of payment solutions that span across traditional T&E to B2B. Account Managers consult closely with customers to analyze, recommend and implement expense management solutions that help clients realize success.
Retain/Manage/Grow a portfolio of commercial clients
Develop, customer contact at multiple levels in each client organization to retain and grow existing business
Demonstrate Amex’s value proposition to corporate customers
Monitor health of the client and cardmember usage experience (e.g. acceptance, disputes, new programs)
Drive pricing and contract negotiations
Drive portfolio growth by consulting with clients and implementing strategic account plans
Sell in new solutions to existing customers and implement new programs/procedures
Drive client program behavior to optimize their program and achieve profitability objectives
Negotiate with internal Amex partners (pricing, legal, risk, operations, global teams)
Participate in internal projects
American Express is an equal opportunity employer.
Proven success in relationship management and/or sales
Demonstrated success in account/pipeline management and strategic account and portfolio planning
Demonstrated comfort level and effectiveness in seeking out/establishing relationships at higher levels and within cross-functional areas (internally/externally)
Tenacious results oriented problem solver
Strong negotiation, influencing and collaboration skills
Effective presentation, oral and written communications
Strong financial acumen
Ability to create and innovative solutions
Superior customer focus and drive for results
Proven ability to take initiative and work independently
Payments industry knowledge (preferred)
Candidate must live In New York Metro Area
Candidate selected will be required to successfully complete Role Certification Training specific to this position
Approximately 5 years prior Relationship Management and/or Sales Experience ideally in a B2B, Purchasing Or Commercial Card (Travel & Entertainment/Purchasing Card) environment
A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (Including, but not limited to: Speeding Tickets, Refusal to submit to BAC (Blood Alcohol Content), Reckless Driving, Leaving scene of accident, and Drivers License suspension for moving violations) is required during the application process
Primary Location: US-New York-New York
American Express - 2 years ago
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