Mortgage Processor - Boot Camp - TruHome
CommunityAmerica Credit Union - Lenexa, KS

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This position is with our Mortgage Division - TruHome Solutions. For more information on mortgages you can also view truhomesolutions.com

This is an entry into the Mortgage business and mortgage processing. Will involve classroom and "hands on" training to learn the processing side of mortgages.

GENERAL FUNCTIONS:

This position is responsible for the compilation of all documentation necessary to garner approval on first conventional and government mortgage loans.

PRINCIPLE ACCOUNTABILITIES:

  • Process with timeliness and proactive communications first mortgage loans, conventional and government.
  • Responsible for delivery of exceptional service levels during the processing of the mortgage loans, to both the member and the client.
  • Ability to maintain a pipeline of 45 to 55 files with minimal overtime.
  • Promotes honest and open communication throughout the company and with our clients..
  • Demonstrate behaviors that are consistent with the credit union’s values, philosophies, and leadership characteristics.
  • Work with other departments to insure the workflow or process is providing the best service to the members.
  • Promotes honest and open communication throughout the credit union.
  • Demonstrate behaviors that are consistent with the credit union’s values, philosophies, and leadership characteristics.
  • Perform other duties as assigned.


  • KNOWLEDGE, SKILLS AND ABILITIES:

  • Strong knowledge of mortgage lending processes and practices.
  • Strong attention to detail.
  • High level of customer service skills.
  • Ability to handle multiple tasks.
  • Ability to communicate effectively in writing and orally.
  • Ability to resolve interpersonal conflict and miscommunications.
  • Knowledge of spreadsheet software and ability to use word processing software.
  • Must be able to be bonded.
  • PHYSICAL ACTIVITIES:

    In this position, individual will be expected to lift up to 20 pounds from time to time.

    Also, must be able to stoop, bend, reach, or stand for extended periods of time. Must be able to sit and use a computer for extended periods of time.

    WORKING CONDITIONS:

    This position is expected to work in general office environment.

    EXPERIENCE/EDUCATIONAL REQUIREMENTS:

    Mortgage Lending experience ideal but not required. High school diploma or equivalent required.

    CommunityAmerica Credit Union - 18 months ago - save job - block
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    CommunityAmerica is the parent organization to the financial institutions known as TWA Credit Union and Yellow Financial Credit Union. It...