Multimedia/ Teleconferencing Technician
Electronic Systems, Inc. - Hampton, VA

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This person will provide videoconferencing and audiovisual support for executive level customers in person, via phone, email, or instant message.

Responsibilities:
  • Provide trouble-shooting, configuration, and testing of audiovisual equipment including: videoconferencing, projection systems, displays, cameras, microphones, speakers, video switchers
  • Deliver world-class customer service and audiovisual support to a diverse customer base including high-ranking military personnel and corporate executives
  • Generate, track, and deliver audiovisual equipment orders for customers
  • Replace audiovisual parts for customers

Qualifications:
  • Must have at least 1 -5 years of experience with MM/VTC equipment
  • Prefer experience in working with Navy or Armed Forces customer
  • Knowledgeable in PC hardware trouble shooting and how to configure software to customer specifications
  • Must have excellent customer service skills and the ability to explain solutions to individuals with a working knowledge of computer systems
  • Should have the ability to work effectively, and contribute positively, as a team member within a fast paced environment
  • Must be dependable
  • Ability to be flexible with scheduling due to the nature of when events are held.
  • IT / AV systems related background
  • Proficient in operation of computers and associated software packages including; Windows, Microsoft, Excel, Word, PowerPoint and Microsoft Outlook. Also, Netmeeting, Livemeeting, Web-Ex and MS Exchange Conference Server
  • Considerable knowledge of MM/VTC production equipment use, troubleshooting & repair
  • In Depth knowledge of MM/VTC industry techniques and practices
  • Knowledge of principles and practices involving in program production and presentation
  • Should have the ability to work effectively, and contribute positively, as a team member within a fast paced environment
Education H.S. Degree AA Degree or equivalent experience

Certifications

Preferred Microsoft A+ certification, VTC Manufacturer training and certifications preferred (Polycom & Tandberg) INFOCOMM AV essentials INFOCOMM CTS certifications

Electronic Systems, Inc. is a premier supplier and service provider of comprehensive office technology. We are committed to providing remarkable innovative solutions to our customers and for our employees, extensive training and development. We are passionate about building a team of highly qualified, customer focused individuals who contribute enthusiastically to our corporate culture and our company's success. With the competitive salary and benefits offered at ESI you build more than a career, you can build a future.

Check us out at www.esi.net

ESI is an Equal Opportunity Employer and maintains a drug-free workplace.

Electronic Systems, Inc. - 12 months ago - save job - block
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About this company
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Check us out on you tube, http://youtu.be/hZFpXSv_FmU Since 1980, Electronic Systems has grown into the region’s largest provider...