Museum Reception/Programs Sales Assistant
OMSI - Oregon Museum of Science & Industry - Portland, OR

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The Museum Reception/Program Sales Assistant provides switchboard services for OMSI, greets guests, and provides sales, customer service and clerical support for Program Sales and other Retail departments. ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Answer incoming telephone calls from outside guests and provide information.
  • Greet visitors and provide basic paid job information, such as the OMSI application form, job postings on the Employment Opportunity bulletin board and volunteer opportunities.
  • Maintain knowledge of events happening museum-wide.
  • Maintain staff phone directory and knowledge of position functions so as to accurately connect callers.
  • Maintain recorded information available to the public via the phone tree.
  • Manage museum room scheduling system and coordinate with internal departments to book their meeting or event.
  • Provide sales and clerical support for Program Sales and other Retail departments, responsibilities to include: data entry, contacting clients, typing, filing, contracts, and weekly reports.
  • Promote and cross-sell OMSI's programs to callers and clients as appropriate.
  • Work with the Program Sales Manager to ensure that department standards and needs are met for workflow, schedules, budgets and other tasks and processes.
  • As a representative of OMSI to the public, maintain a high degree of professionalism and appearance.
  • This position is non-exempt, paid hourly
  • This position is on-call, scheduled for

About this company
Founded in 1944, the Oregon Museum of Science and Industry (OMSI) is one of the nation's leading science museums, a world-class tourist...