The Quality & Patient Safety Specialist (QPSS) is accountable for programs and processes related to hospital-wide quality and patient safety outcomes as it relates to practitioner’s professional practices (examples include MD, CRNA, NP, PA, RN). This includes, but is not limited to, internal, Centers for Medicaid and Medicare Services (CMS), third party payers and Partner Healthcare System reporting. S/he will work on a daily basis with a wide variety of management and clinical staff to ensure compliance with external reporting requirements and mandates. The QPSS role will be responsible for data collection, data entry, and analysis of quality, patient safety and peer review data. S/he will be responsible for data display and interpretation, and reporting of this data to a wide range of clinical and administrative leaders both internally and externally. In addition, the QPSS, in conjunction with, the Manager, the Infection Control Practitioner and/or Patient Safety Advisor, will lead and manage projects focused on quality initiatives, infection control and patient safety.
Bachelors in healthcare or science required, Masters in healthcare-related field preferred.
5 years minimum experience in quality measurement and/or improvement, patient safety, or health science research
Demonstrated experience managing large volume projects
Knowledge of state and federal regulations specific to external reporting mandates (e.g. Joint Commission, CMS, DPH, BoRM)
Strong computer skills (Word, Excel, PowerPoint, Access, MediTech, rL Solutions, UHC)
Superior organizational and interpersonal skills with ability to work independently
Excellent written and oral communication skills
Excellent Project Management skills
Experience with performance improvement methods, including statistical concepts and 2223390 Experience in management and use of databases for data capture and benchmarking
Creativity and enthusiasm for developing and implementing new programs
High degree of professionalism, discretion, and confidentiality
Newton-Wellesley Hospital - 20 months ago